NetSuite Administrator; On-site

Position: NetSuite Administrator (On-site)
The Net Suite Administrator is responsible for managing, configuring, optimizing, and maintaining the Net Suite ERP system to support the business operations and objectives of the organization. This role serves as the primary point of contact for Net Suite-related matters, collaborating with various departments to optimize system use, troubleshoot issues, implement enhancements, and ensure data integrity and security.

Adhere to PACT values. (

Purpose:

Using our strengths passionately to contribute to our mission. Accountability:
Choosing to rise above one's circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what's right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

Administers and maintains the Net Suite ERP system, including user access, roles, permissions, and security settings.

Configures and customizes Net Suite workflows, fields, records, forms, dashboards, and reports to meet business requirements.

Provides day-to-day support and troubleshooting for Net Suite users across finance, operations, sales, and other departments.

Develops and maintains documentation for system processes, procedures, and customizations.

Proactively partners with Finance to ensure auditing requirements are in place and adhered to within the ERP system.

Works with stakeholders to gather requirements and implements solutions that improve efficiency and data quality.

Monitors system performance, performs regular audits, and manages data imports, exports, and integrations with other applications.

Manages Net Suite support services and external consultants for advanced troubleshooting and upgrades.

Stays informed and educates staff on Net Suite updates, new features, and best practices to recommend and implement system enhancements.

Trains and supports end-users, including the development of training materials and conducting training sessions as needed with all levels of staff.

Ensures compliance with company policies, industry standards, and regulatory requirements regarding data security, retention, privacy, and destruction.

Maintain and protect the confidentiality of information.

SUPERVISORY RESPONSIBILITIES:

May manage one (1) or more director reports and indirectly provide guidance and/or oversight to employees and/or contractors, or vendors. Develops and maintains roles, responsibilities, and expectations. Practice performance management in support of associate development and perform administrative duties associated with being a manager of associates. Responsibilities include interviewing contractors, planning, assigning, and directing work, and resolving problems. Responsibilities also include sponsoring, directing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members.

Requirements

QUALIFICATIONS:

Education/

Experience:

• Bachelor's degree from an accredited four-year college or university in Information Technology, Business, Accounting, or a related field (or equivalent experience).
• 3-5 years of experience administering Net Suite ERP in a manufacturing or distribution-related business environment.
• Strong understanding of Net Suite modules such as Financials, CRM, Inventory, and Order Management.
• Skilled in Suite Script 2.0, Suite Analytics, and advanced HTML/PDF template design.
• Advanced knowledge of workflow automation, custom records and objects, CSV imports, and custom report/dashboard development to optimize processes.
• Knowledgeable in agile project leadership, user training, and system support for large teams.
• Working knowledge of Roles and Permissions within the ERP system
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Prior experience handling and maintaining confidential and sensitive information.

Certificates, Licenses, and Registrations:

• Must have reliable transportation, a valid driver's license, and insurance.
• Net Suite Certification:
  Suite Foundation certification, Net Suite Certified Administrator certification, or Net Suite Certified Financial User (strongly preferred)

Special Knowledge/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

• A strong understanding of business processes and requirements.
• Ability to work with a diverse population
• Exceptional interpersonal skills, with a focus on listening and questioning skills.
• Able to communicate complex information clearly.
• Ability to…