Technical Expert; AI Transformation; Hybrid Model

Technical Expert (AI Transformation)

Location:

Houston, Texas or Dallas, Texas or Calgary, Alberta, Canada Model of Work:
Hybrid

Are you excited by challenges?

Do you enjoy working in a fast-paced, international and dynamic environment?

Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

As a key member of the Technology Services team, the Technical Expert will help define, prototype, govern, and scale AI-enabled delivery capabilities across our global Professional Services organization. The ideal candidate will combine strong technical depth in software implementations with the ability to reimagine how Professional Services work is performed, how customer outcomes are delivered, and how AI can be embedded in Quorum’s delivery standards, tools, and service offerings.

The Technical Expert will be responsible for planning, designing, deploying, and delivering technical services to customers as part of implementing proprietary software solutions to best fit customers needs. They will develop and evolve AI-powered capabilities for proprietary software implementations with customers across North America and Latin America, including data analytics, deployments, infrastructure management, and/or Quorum interfaces with 3rd party applications. The individual should have a strong desire for continuous learning and growth of technical skills, with the aspiration to leverage these skills to provide a positive experience for internal and external customers.

• AI-enabled delivery accelerators for implementations, upgrades, data migrations, integrations, testing, and deployments

• Repeatable service patterns that reduce manual effort and improve quality

• AI-supported customer offerings, such as assessment, readiness, validation, modernization, or advisory services

• Enablement materials, reusable prompts/skills, and playbooks for Professional Services teams

• Lead discovery, design, and prototyping of AI-embedded delivery capabilities across Services workflows, including end-to-end integration, installation, migration, and other technical services for enterprise software customers, often with complex and highly customized solutions

• Define reusable technical patterns for AI-enabled work across upgrades, integrations, deployments, and testing as part of implementing, upgrading, and enhancing Quorum products

• Help evolve responsible AI governance and standards for project workflows, including controls, validations, guardrails, environment boundaries, and deployment patterns

• Identify potential AI-enabled customer offerings and collaborate with Services leadership to shape them into repeatable, sellable capabilities

• Master and train others on technical skills required for successful delivery, such as SQL, APIs, Azure Dev Ops Pipelines, C# troubleshooting, and in-house Quorum tools

• Take a leadership role in the design, configuration/development, and testing phases of software implementation, upgrade, and enhancement projects

• Serve as the primary Quorum representative for customers to gather business and technical specifications, develop…