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NOC Analyst

Job in Houston, Harris County, Texas, 77246, USA
Listing for: SmartRecruiters, Inc.
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support, IT Specialist, Cybersecurity
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Job Description

Role:
NOC Analyst

Location:
Houston, TX

Job Description:

Must Have Skills (Top 3 technical skills only)*
  • Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, App Dynamics, or related) preferred
  • Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
Top 3 responsibilities you would expect the subcon to shoulder and execute*:
  • Provides Subject Matter Expertise (SME) to support teams to resolve priority issues, implement complex changes or to complete complex requests
  • Provides Subject Matter Expertise (SME) to support projects. Guides and coaches Technology Technicians across the sub function
  • Provides back up coverage to the Supervisor during times of absence
Nice to have skills (Top 2 only)
  • Previous experience in operational support of mission critical services in large scale environments,
  • Provide 24x7 (as required) technical support and response to all support queries internal and external, responsible for managing incidents to resolution
Desired years of experience* :
  • At least 5 years relevant post-qualification experience (i.e. preferably in petroleum / mining industry with IT Operational experience)
  • Previous experience in operational support of mission critical services in large scale environments,
  • Infrastructure/network management experience in IT and / or process control in a large and remote environment
  • Configuration and Operational Management Experience with PtP / PtMP Radio / 2.4 / 5GHz Mesh Radio Systems (Tropos/Redline/Cambium/Cisco)
  • Familiarity of Service Now (or familiarity with ITSM systems) and SAP
  • Knowledge, use and configuration of Asset Health Monitoring Tools (App Dynamics, Solarwinds, SCOM, Splunk>)
  • Proven record of accomplishment in delivery of support services.
  • Problem solving and understanding of root cause analysis techniques
  • Proven track record in delivery of support services
Education/ Certifications (Required) :
  • Bachelor’s degree in Information Technology, Business or related discipline - OR related discipline or equivalent IT/OT experience
  • ITIL Certification preferred but not essential
  • Certification in Asset Health Monitoring platforms (Solarwinds, Splunk>, App Dynamics, or related) preferred but not essential
Qualifications

Graduates

Additional Information

All your information will be kept confidential according to EEO guidelines.

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