Director of Information Technology

The Harris County Tax Assessor-Collector’s Office (HCTO) is seeking, pending Commissioners Court approval, a strategic and forward-thinking Director of Information Technology to lead the modernization of HCTO’s technology environment and advance technology solutions that improve the customer and employee experience. Reporting to the Chief Administrative Officer, this position will provide leadership in translating technology assessments, IT systems modernization, business needs, and organizational priorities into actionable strategies and implementation plans.

This position will help define technology priorities, establish implementation roadmaps, and lead the successful execution of modernization initiatives.

The Director of Information Technology oversees the Software Applications Development and Hardware & Desktop Technical Support units and works closely with Universal Services to coordinate enterprise technology services and ensure alignment with Harris County’s technology standards and requirements.

The Director will serve as the department’s principal technology advisor and leader, driving innovation and ensuring technology investments and initiatives support business priorities, improve operational effectiveness, and deliver a better experience for customers and employees.

• Lead the department’s technology modernization strategy, translating assessments, business needs, and organizational priorities into actionable initiatives.
• Develop and maintain a technology roadmap that prioritizes modernization, application improvements, integration, automation, and emerging technology opportunities.
• Lead implementation efforts and ensure technology investments improve service delivery, operational efficiency, and the customer and employee experience.
• Ensure high availability of software platforms and integrated hardware systems.

• Lead, coach, and develop the Information Technology team.
• Establish clear expectations, accountability, and performance standards while fostering innovation, collaboration, and continuous improvement.

• Provide strategic and technical leadership to the Software Applications Development team and maintain a strong understanding of HCTO’s applications, integrations, and technology needs.
• Provide technical direction and hands‑on guidance when appropriate to ensure solutions are practical, sustainable, and aligned with department business requirements.
• Direct all phases of the Software Development Life Cycle (SDLC).
• Oversee architecture, coding standards, testing, deployment, and maintenance.
• Ensure applications are scalable, secure, maintainable, and high performing.
• Lead Agile/Scrum software development teams.
• Oversee cloud-native and on‑premise application development.
• Establish Dev Ops and Continuous Integration/Continuous Deployment (CI/CD) practices.
• Ensure compliance with cybersecurity standards and secure coding practices.

• Lead the Hardware & Desktop Technical support team, overseeing department technology assets, lifecycle planning, and end‑user technology standards in coordination with Universal Services.
• Identify opportunities to improve the employee technology experience and reduce recurring technology issues.
• Direct integration between hardware devices and enterprise software applications.
• Support embedded systems, IoT devices, industrial automation, and edge computing initiatives.
• Evaluate hardware performance, reliability, and compatibility.
• Coordinate firmware updates and hardware lifecycle planning.
• Work closely with infrastructure, networking, and security teams to optimize system performance.