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System Administrator

Job in Houston, Harris County, Texas, 77246, USA
Listing for: HighRadius
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Network Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: System Administrator |
  • Department: G&A IT |

    Reports To:

    Senior Director
    - Internal IMS | Status:
    Exempt
  • Worksite

    Location:

    Houston, Texas (On-Site) | Travel: 5% Domestic | Reviewed:
    Sep 15, 2026
  • Summary:

    The IT Systems & Support Administrator is responsible for providing IT support to U.S. employees, including both office-based and remote employees, while supporting corporate IT systems and technology operations. The role serves as a primary onsite IT resource for the Houston office and partners closely with India-based IT and Cybersecurity teams, People & Culture (P&C), and other G&A functions.
  • Success in this role requires strong technical capability, customer service, ownership, and a partnership mindset, with the judgment and flexibility to support evolving business and technology needs as they arise.
Essential Duties & Responsibilities
  • Provide responsive technical support to U.S. employees.
  • Troubleshoot hardware, software, connectivity, access, and other technology issues through resolution.
  • Install, configure, maintain, and troubleshoot laptops, monitors, peripherals, and other IT equipment.
  • Support employee onboarding/offboarding, including equipment, system access, and asset deployment/collection.
  • Maintain IT inventory, documentation, and support requests in accordance with established processes and SLAs.
IT Systems & Support Administrator Job Details
  • Department: G&A IT |

    Reports To:

    Senior Director
    - Internal IMS | Status:
    Exempt
  • Worksite

    Location:

    Houston, Texas (On-Site) | Travel: 5% Domestic | Reviewed:
    Sep 15, 2026
  • Summary:

    The IT Systems & Support Administrator is responsible for providing IT support to U.S. employees, including both office-based and remote employees, while supporting corporate IT systems and technology operations. The role serves as a primary onsite IT resource for the Houston office and partners closely with India-based IT and Cybersecurity teams, People & Culture (P&C), and other G&A functions.
  • Success in this role requires strong technical capability, customer service, ownership, and a partnership mindset, with the judgment and flexibility to support evolving business and technology needs as they arise.
Essential Duties & Responsibilities IT & Employee Support
  • Provide responsive technical support to U.S. employees.
  • Troubleshoot hardware, software, connectivity, access, and other technology issues through resolution.
  • Install, configure, maintain, and troubleshoot laptops, monitors, peripherals, and other IT equipment.
  • Support employee onboarding/offboarding, including equipment, system access, and asset deployment/collection.
  • Maintain IT inventory, documentation, and support requests in accordance with established processes and SLAs.
Systems, Security & Global IT
  • Support Microsoft 365, Microsoft Entra /Azure AD, Intune, Active Directory, SSO, MFA, device management, and related enterprise technologies.
  • Partner with and support India-based IT and Cybersecurity teams on systems administration, security, access management, escalations, and global technology initiatives.
  • Support system-access audits and security/compliance requirements.
  • Assist with endpoint, network, server, and other systems administration activities.
Onsite Technology & G&A Partnership
  • Serve as a primary onsite IT resource for the Houston office, supporting workstations, conference rooms, shared technology, and other hands-on technical needs.
  • Provide end-to-end technology support for onsite events and peak business periods, including Town Halls, leadership meetings, all-employee events, and office moves.
  • Partner with P&C and other G&A teams on workplace support, including office technology setup and monitoring, desk technology readiness, equipment setup/moves, and light physical support such as workstation equipment, sit/stand desk controls, and small office furniture.
Qualifications & Experience
  • Experience in IT support, systems administration, desktop support, or a similar corporate IT environment.
  • Hands-on experience supporting employee technology, hardware, workstations, and conference room technology.
  • Experience with Google Workspace administration and support, including Gmail, Google Drive, Google Meet, Google Groups, and user/access management.
  • Experience with Microsoft 365, Windows, Active Directory, Entra /Azure AD, Intune, SSO/MFA, Zoom, and device management.
  • Working knowledge of networking, endpoint management, and related IT infrastructure.
  • Strong troubleshooting, communication, customer-service, and organizational skills.
  • Ability to independently prioritize support needs…
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