Event Technology Technician

Houston First recognizes and appreciates the importance of cultivating an environment that nurtures talent; that is equitable and values different perspectives and backgrounds; and, above all, is respectful to everyone.

We are seeking a skilled and customer-focused Event Technology Technician with strong expertise in audiovisual (AV) systems and event technology. This role is responsible for delivering seamless technical support for meetings, conferences, webinars, live productions, and special events hosted by Houston First Corporation. The technician will oversee the setup, operation, monitoring, and troubleshooting of audio-visual, streaming, and presentation technologies, ensuring flawless event execution and an exceptional guest experience.

Working closely with presenters, event planners, and production teams, this individual serves as a trusted technical partner, providing reliable solutions and hands‑on support in fast‑paced event environments

• This position has no supervisory responsibilities

• Sets up, connects, and tests audio-visual equipment, including microphones, speakers, projectors, displays, video conferencing systems, and lighting equipment prior to events.
• Configures and supports virtual meeting platforms such as Microsoft Teams, Zoom, Webex, and other event technologies.
• Loads, formats, and verifiespresentations, videos, and other digital content to ensure compatibility and readiness.
• Performs pre-event testing and operational checks to ensure all systems function properly.
• Monitors audio, video, presentation, and streaming systems during meetings, conferences, and live events.
• Operates technical equipment and provide real‑time support for presenters and event participants.
• Manages virtual event functions, chat moderation, audience polling, breakout rooms, and question-and-answer sessions.
• Troubleshoot technical issues during live events and implement timely solutions to minimize disruptions.
• Assists with the transportation, setup, breakdown, cleaning, organization, and storage of event technology equipment.
• Maintains accurate inventory records for cables, adapters, microphones, accessories, spare parts, and related equipment.
• Reports damaged or malfunctioning equipment and assist with service requests, repairs, and replacement tracking.
• Delivers professional customer service to internal departments, event organizers, exhibitors, presenters, and guests.
• Provides clear technical guidance to users with varying levels of technical knowledge.
• Collaborates with Event Services, Operations, Information Technology, and external vendors to support event requirements.
• Maintains a calm and professional demeanor while working in high‑pressure and fast‑paced event environments.
• Follows Houston First safety policies and operational procedures when handling technology equipment.
• Ensures equipment is installed and operated in accordance with manufacturer specifications and venue requirements.
• Assists with the secure handling of technology assets and event‑related data.
• Performs other duties and special projects as assigned.

• High School Diploma or GED required.
• A Plus but not required - associate degree, technical certification, or coursework in Information Technology, Audio-Visual Technology, Digital Media, Broadcasting, or a related field preferred.
• 1-2 years of experience supporting audio-visual equipment, live events, technical production, help desk operations, or a related technology environment.
• Internship, volunteer, educational, or student technology experience may be considered

• Basic understanding of audio-visual signal flow and connectivity
• Familia…