Sales Support Representative

Are you mechanically or electrically inclined and enjoy working with customers? This is an excellent opportunity for someone with a technical mindset who wants to build a career combining technical problem-solving, customer service, and business operations. Our client is seeking a detail-oriented, customer-focused individual to join their team. This position is ideal for a recent graduate or someone early in their career with a background or strong aptitude in mechanical, electrical, or manufacturing-related fields.

You will receive training on the company's products, systems, and processes.

Schedule:

Monday–Friday, 8:0 a.m.–5:0 p.m.

Location:

Northwest Houston Pay: $25–$27 per hour

Employment Type:

Temp-to-hire Work Arrangement:
Fully onsite; remote work is not available

• Respond to customer inquiries regarding product specifications, pricing, quotes, orders, and delivery status by phone and email.
• Review customer requests, technical information, drawings, and specifications to prepare accurate quotations.
• Work with internal sales, engineering, and production teams to gather information and resolve customer questions.
• Assist with pricing calculations, estimates, formal bids, and project-related documentation.
• Enter and maintain accurate customer, quotation, and order information in company systems.
• Track quotations and follow up on pending requests to help move projects forward.
• Coordinate order details, delivery schedules, and customer updates.
• Help identify alternative product options that meet customer needs and project requirements.
• Address customer concerns and coordinate resolutions with the appropriate departments.
• Manage multiple customer requests and projects while maintaining accuracy and meeting deadlines.

• A technical background, education, or strong aptitude in mechanical, electrical, manufacturing, or a related technical field.
• Recent graduates and entry-level candidates are encouraged to apply!
• Extensive industry experience is not required.
• Strong customer service skills and a genuine desire to help customers.
• Excellent typing, data entry, and attention-to-detail skills.
• Please include your typing speed (WPM) on your resume.
• Basic Microsoft Excel proficiency.
• Strong written and verbal communication skills, including professional phone and email etiquette.
• Good organizational skills and the ability to prioritize multiple requests.
• The ability to review technical information, work through problems, and learn new systems and processes.
• Comfort working with computers and business software.

• Experience with an ERP or manufacturing software system.
• Familiarity with Epicor or similar business management systems.
• Exposure to project estimating, quoting, technical drawings, or specifications.
• Bilingual English/Spanish communication skills.

Competitive pay of $25–$27 per hour. A great entry point for someone with mechanical or electrical aptitude who wants to develop valuable business and customer-facing skills. Hands-on training in specialized products, technical specifications, and internal systems. The opportunity to work closely with sales, engineering, and production professionals. Potential for long-term employment through a temp-to-hire arrangement.