Senior Hybrid Cloud Operations Engineer

This role is based in Houston, TX and requires working onsite 2 days per week.

The Senior Hybrid Cloud Operations Engineer independently delivers complex infrastructure and operational work across enterprise data center, on-premises, virtualized, private-cloud, and public-cloud environments. This position combines advanced hands‑on infrastructure expertise with automation and production operations and is expected to proactively identify work, take ownership from planning through completion, and resolve complex technical issues without routinely requiring escalation to more senior resources.

• Independently identify, plan, prioritize, and deliver infrastructure work from analysis through implementation, validation, documentation, and operational handoff.
• Administer and troubleshoot complex Linux and Windows systems, physical infrastructure, enterprise servers, virtualization, storage, networking, backup/recovery, clustering, and data center technologies.
• Design, develop, maintain, and review production automation using Ansible, Terraform, Bash, Python, Git, APIs, and Infrastructure as Code practices.
• Independently support VMware, Open Stack, Hyper‑V, KVM, AWS, or comparable private/public‑cloud and virtualization platforms.
• Troubleshoot complex networking, DNS, routing, firewall, load‑balancing, TLS, storage, Fibre Channel, SAN/NAS, backup, database, container, web, file‑transfer, and messaging issues.
• Independently support and improve monitoring, alerting, security, vulnerability remediation, patching, backup/recovery, disaster recovery, and infrastructure lifecycle processes.
• Evaluate dependencies, risks, testing requirements, security implications, change plans, validation procedures, and rollback strategies before implementing production changes.
• Identify manual processes, technical debt, recurring incidents, and operational inefficiencies and implement sustainable automation and engineering improvements.
• Review infrastructure and automation changes made by other engineers for reliability, security, maintainability, and operational impact.
• Lead technical diagnosis and recovery for complex production incidents and drive appropriate root‑cause and preventive actions.
• Provide technical guidance to Engineers and assist with technical escalations.
• Develop and improve runbooks, architecture documentation, standards, monitoring, and operational practices.

• Lead technical portions of infrastructure migrations, upgrades, hardware refreshes, proofs of concept, and modernization initiatives.
• Assist with technology evaluations, capacity planning, lifecycle planning, and solution design.
• Facilitate knowledge sharing and development of reusable engineering practices.
• Perform other duties as assigned.

• Ability to independently own complex infrastructure work from initial analysis through successful production delivery.
• Strong production expertise across Linux, Windows, networking, virtualization, storage, backup/recovery, cloud, security, and infrastructure automation.
• Strong ability to design, troubleshoot, modify, test, and safely deploy Ansible and Terraform automation.
• Ability to determine appropriate boundaries among Terraform, Ansible, scripting, APIs, and operational processes.
• Ability to understand unfamiliar repositories, systems, dependencies, and infrastructure with limited direction.
• Ability to convert manual operational processes into tested, reusable, production‑safe automation.
• Ability to identify technical risks, dependencies, failure scenarios, validation requirements, and rollback strategies.
• Ability to review technical work performed by others and provide effective guidance.
• Strong…