Infrastructure Project Support
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-10-19
Listing for:
Medix™
Full Time
position Listed on 2026-10-19
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Desktop Support / Infrastructure Deployment Specialist
Schedule: Monday
- Friday, 8:00 AM-5:00 PM
Work Environment: Onsite - Hospital/Healthcare Environment
Location: Houston, TX
$20-25/hr W2
12+ month contract
We are seeking an experienced Desktop Support / Infrastructure Deployment Specialist to support IT infrastructure, technology deployments, and facility projects within an active hospital environment. This role will provide hands-on technical support for endpoint devices, hardware, software, and infrastructure readiness associated with new facilities, renovations, expansions, relocations, and large-scale technology initiatives.
Responsibilities- Support IT infrastructure and technology deployment activities associated with facility projects and major technology initiatives.
- Install, configure, troubleshoot, and validate PCs, workstations, printers, peripherals, and other endpoint devices.
- Perform software installation and configuration for new and existing devices.
- Support imaging-related technology deployment and configuration activities.
- Validate endpoint and technology readiness prior to facility and operational go-lives.
- Troubleshoot hardware, Windows operating system, connectivity, and peripheral issues.
- Assist with large-scale device deployments and infrastructure rollouts.
- Provide onsite technical support during implementation, testing, and go-live activities.
- Support technology deployments for new facilities, remodeled spaces, relocations, and expansions.
- Coordinate with internal IT teams, project stakeholders, and third-party technology/installation vendors.
- Document and track technical issues using established IT support processes.
- 2+ years of recent Desktop Support or Infrastructure Support experience within an Epic hospital system - required.
- 4+ years of experience in desktop support, field services, infrastructure deployment, or a similar hands-on IT support role.
- Strong experience installing and troubleshooting PC hardware and endpoint devices.
- Experience configuring and troubleshooting printers and peripheral devices.
- Strong knowledge of Microsoft/Windows workstation environments.
- Strong hardware, operating system, and connectivity troubleshooting skills.
- Experience working within a healthcare IT environment.
- Ability to work onsite and provide hands-on technical support in an active hospital environment.
- Strong communication, organization, and collaboration skills.
- Experience participating in Epic Technical Dress Rehearsal (TDR), Epic go-live, or similar deployment-readiness activities
. - Experience supporting technology deployments for facility openings, renovations, expansions, or relocations.
- Experience coordinating with third-party technology or installation vendors.
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