Senior Manager of Innovation & Emerging Technologies

The Senior Manager of Innovation & Emerging Technologies leads the firm’s artificial intelligence, emerging technology, and data analytics initiatives, translating legal and business needs into practical, secure, and well-supported solutions. This experienced Manager leads a team in evaluating tools, developing use cases, testing solutions, delivering training, supporting users, and producing actionable insights. The Innovation & Emerging Technologies Manager brings the firm’s data analysis and reporting capabilities together with its growing AI and innovation program.

The Manager develops the team’s skills, balances ongoing reporting needs with new initiatives, and works across practice groups and administrative departments to improve how attorneys and business professionals use technology and data.

• Work with the COO, CIO, Technology Committee, and firm stakeholders to establish a practical roadmap for AI adoption, emerging technology, and analytics.
• Lead, mentor, and develop team members, while establishing clear goals, team priorities, and delivery schedules, balancing ongoing reporting commitments with approved innovation initiatives.
• Serve as the primary point of contact and subject matter resource for approved AI and emerging technology tools, providing hands‑on expertise and guiding the team’s delivery.
• Partner with practice groups, attorneys, and business professionals to understand workflows, identify valuable opportunities, and translate needs into clear use cases and requirements.
• Evaluate products for business fit, usability, accuracy, cost, and support needs; coordinate security, confidentiality, and integration reviews with the appropriate technical teams and firm stakeholders.
• Monitor AI developments, vendor roadmaps, legal technology trends, and industry practices to make practical recommendations. Work with the Enterprise Applications team in the configuration, testing, implementation, and deployment of new innovation tools.
• Design, test, and refine prompts, reusable prompt libraries, AI‑assisted workflows, and low‑code or no‑code automations for approved use cases.
• Develop and deliver a role‑based training and adoption program for approved innovation and emerging technology tools, aligned with firm priorities and user needs.
• Promote approved tools and effective practices through clear communications.
• Help users understand where innovation & emerging technologies can improve their work.
• Collect user feedback and usage data, identify barriers to adoption, and improve training, communications, configurations, or workflows in response.
• Provide responsive day‑to‑day guidance, triage questions, troubleshoot usage issues, and coordinate escalations with vendors and internal technical teams.
• Lead the development, delivery, and maintenance of accurate reports, dashboards, and analyses using authorized data from across the firm to support operational, financial, practice, and management decisions.
• Partner with stakeholders to define reporting requirements, meaningful measures, consistent business definitions, and delivery schedules; explain findings in clear, actionable terms.
• Establish and oversee quality review processes for data preparation, analysis, reports, and visualizations; resolve discrepancies with analysts and data owners.
• Identify opportunities to automate recurring reporting.
• Partner with appropriate firm leaders and key stakeholders to implement AI and data governance practices consistent with firm policies, client confidentiality, data‑handling standards, and access requirements.
• Reinforce responsible use through training, documentation, output verification, and appropriate human oversight; rectify risks and material quality issues…