SaaS Technical Support Specialist AI Tools
Listed on 2026-10-27
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Boldr is seeking a Technical Support Specialist to join our Gamma customer support team. You will respond to users via chat and email, diagnose issues with presentations, website building, and account management, and guide customers to maximize Gamma’s tools.
You'll maintain a professional, empathetic tone, log interactions, and help expand knowledge bases while escalating complex issues to Tier 2. The role emphasizes speed, accuracy, and customer satisfaction in a fast-paced SaaS environment.
Our group is growing, and we are hiring a SaaS Technical Support Specialist for AI Tools in United States.
Learn more about the SaaS Technical Support Specialist for AI Tools role in the description above.
We appreciate your interest in this position.
Join Boldr and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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