Campus Technology Assistant

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us
- Big Changes, Better Benefits - Join us today!

The Aviation Institute of Maintenance (AIM),established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation ofnearly onein four certifiedaircrafttechnicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location : 7651 Airport Blvd, Houston, TX 77061
Schedule :
Monday
- Thursday: 9:00am - 6:00pm or 10:00am - 7:00pm (Two evenings per week)
Friday : 8:00am - 5:00pm

Compensation :
Up to $30/hr

The Campus Technology Assistant plays a key role in supporting the efficient operation of campus computing systems, telecommunication networks, and technology infrastructure. This position provides hands-on IT support, ensuring that company-issued devices, software, and hardware function properly. Additionally, the Technology Assistant supports end users with troubleshooting, maintenance, and technical assistance. As a Senior Technology Assistant, this role also includes serving as the primary test proctor, ensuring a secure and smooth testing environment for all users.

• Provide technical support for campus computing devices, including troubleshooting software, hardware, and connectivity issues.
• Assist faculty, staff, and students with the setup, maintenance, and operation of company-issued technology devices and equipment.
• Serve as the primary test proctor, ensuring all test materials are secure, administering tests in accordance with established protocols, and assisting test takers with any technology-related concerns.

• Maintain campus digital infrastructure, including systems network, cloud/web-based systems, electronic data communication, and operational databases, per Corporate IT Policies and Procedures.
• Troubleshoot, repair, assemble, maintain , install, and perform testing activities on computer equipment, network systems, firewall , and data communication systems, using Technology Assistant proper standard interface protocols.
• Configure and set up servers to work with various programs.
• Ensure server backups and network user backups are performed regularly.
• Maintain, safeguard, track and store software/hardware and computer equipment.
• Manage and monitor
  
  Users’utilization of IT systems to ensure adherence to digital safety protocols.
• Assign computer equipment to Users and train on the proper use of electronic equipment and systems access.
• Maintain Web Portal login information for students and employees.
• Serve as the campus point of contact/Help Desk for IT questions and provide great andtimelycustomer service.
• Prepare andsubmitvendor warranty claims, parts, and documentation associated with warranty repairs.
• Assist other campuses with IT issues as requested byHomeOffice IT Department.
• Perform and complete other tasks assigned by Supervisor.

• High School Diploma or GED, or equivalent on-the-job experience.
• Strong troubleshooting experience with MS…