Epic Applications Analyst – Cogito Business Intelligence Developer

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

How We Work:

• East Coast Alignment:
  Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.

Why Join Us?

• Mission-Driven Work:
  You are the “bridge” ensuring technology serves health systems and their patients when they need it most.
• Autonomy & Ownership:
  We trust you. You’ll lead projects, define success, and manage complexities with total support.
• A Culture of Innovation:
  Have a fresh perspective? We want it. We encourage risk-taking and continuous improvement.
• Continuous Growth:
  We fuel your “restless curiosity” with opportunities to expand your skillset and mentor others.

Job Requistion:

Work Arrangement :
Remote

Compensation Range: $85,000.00 - $ per year

The Role/Your Mission:

As our next Epic Applications Analyst – Cogito Business Intelligence Developer, you will serve as a key contributor to our mission of delivering operational excellence across clinical and financial systems. In this role, you will report to the Cogito Application Manager, and play a vital role in designing, developing, and maintaining enterprise analytics solutions using Epic’s Cogito reporting suite.

What You’ll Do Day-to-Day:

• Application Support :
  Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization.
• System Lifecycle Management :
  Support application builds, upgrades, implementations, testing, and validation to maintain system functionality and stability.
• Strategic Troubleshooting :
  Investigate and resolve application issues, identify root causes of recurring problems, and implement sustainable solutions using established standards and best practices.
• Requirements & Workflow Analysis :
  Gather and translate business, clinical, and/or financial requirements into effective technical solutions that align with organizational objectives.
• Cross-Functional Collaboration :
  Partner with clinical, operational, financial, IT, and other application teams to resolve issues, improve workflows, and support effective application use.
• End-User Training & Support :
  Provide technical guidance, education, and troubleshooting support to end users and collaborate with training teams to promote application proficiency.
• Project Management :
  Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate assigned tasks to meet project timelines.
• Communication & Escalation :
  Communicate project status, risks, issues, and changes to relevant stakeholders, escalating complex issues when additional support or decision-making is required.
• Continuous Improvement :
  Identify opportunities to improve application functionality, processes, and team effectiveness while staying informed of relevant technologies and best practices.
• On-Call Support :
  Participate in an on-call rotation, as required, to support system stability and timely issue resolution.

Who You Are & What You’ll Bring:

• Industry Expertise :
  Demonstrates knowledge of application support, systems analysis, and the unique workflows and requirements of a healthcare environment.
• Initiative :
  Takes ownership of responsibilities, follows through independently, identifies opportunities for…