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Technical Support Engineer — Complex Issues & Mentorship

Job in Houston, Harris County, Texas, 77001, USA
Listing for: Magnet Forensics Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Magnet Forensics in the United States is seeking an advanced individual contributor to diagnose and resolve complex customer issues. You will own cases through resolution, collaborate with engineering and product teams on escalations, and contribute to knowledge base articles while mentoring other engineers.

The role emphasizes strong problem solving, customer-focused communication, and ongoing collaboration to strengthen team capability and service quality.

The Technical Support Engineer — Complex Issues & Mentorship role at Magnet Forensics Inc. is now open for applications in United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Sales, IT & Technology.

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