Service Desk Leader: Build & Elevate IT Support
Listed on 2026-11-04
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IT/Tech
Systems Administrator, HelpDesk/Support
EPMA is seeking a Service Desk Manager to lead a transforming IT support function and build a capable team in a hybrid Houston environment. You will assess current operations, stabilize queues, and implement practical service-management practices that restore confidence in IT support across the business.
You will hire, coach, and develop four professionals, establish clear roles, and drive metrics and knowledge management to sustain improvements long-term.
Step into the Service Desk Leader:
Build & Elevate IT Support role at EPMA in Houston, TX, United States and grow with us.
For the Service Desk Leader:
Build & Elevate IT Support position at EPMA, we are reviewing applications now.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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