Specialist, IT Software Asset Administration; SAM

Overview

In this SAM specialist role, you will support software asset lifecycle tasks, maintain accurate license and entitlement records, and help ensure license compliance. You will collaborate with IT, Procurement, Finance, and vendors to drive data quality and process improvements within the SAM program. You will work across asset management systems to track deployments, renewals, reclamation, and audits, contributing to cost savings and operational efficiency.

The position sits within K 's broader software asset management effort, with future alignment to the spun-out Mission Technology Solutions company. You will play a pivotal role in data-driven asset governance and compliance for enterprise

• 401K with company match
• medical, dental, vision
• life insurance and AD&D
• flexible spending account (FSA)
• disability coverage
• paid time off and flexible work schedule

• Manage software asset lifecycle tasks including requests, deployments, renewals, reclamation, and retirement
• Maintain accurate records of licenses, subscriptions, contracts, entitlements, and installations
• Assist with SAM activities using Service Now SAM Pro or similar tools
• Support reconciliation, entitlement management, normalization, and reporting
• Monitor usage to identify license optimization opportunities and cost savings
• Assist with license compliance reviews and audit readiness data gathering
• Maintain audit-ready asset records per company policies
• Collaborate with IT, Procurement, Finance, and business teams to run SAM operations
• Support software purchasing, renewal tracking, invoice validation, and contract administration
• Generate reports and dashboards on assets, licensing, and compliance
• Answer internal stakeholder inquiries related to assets and licensing
• Contribute to data quality initiatives validating inventory, contracts, and entitlements
• Support process improvements to enhance efficiency and data accuracy
• Stay current on licensing and SAM practices and apply established procedures

• 2+ years in Software Asset Management (SAM), ITAM, or related discipline
• Experience with asset management systems, software inventories, or license tracking
• Basic understanding of software asset lifecycle concepts
• Familiarity with SaaS and subscription licensing models
• Experience with Service Now, Service Now SAM Pro, or similar platforms
• Proficiency in Excel; strong attention to detail and analytical skills
• Effective written and verbal communication
• Ability to manage multiple priorities in a fast-paced environment

• strong attention to detail
• analytical thinking
• effective communication
• Service Now
• Service Now SAM Pro
• software licensing models (SaaS, subscriptions)