Solutions Architect; Req

Lead technical solution design for customer opportunities, working alongside sales teams to understand business and technical needs and shape proposals from initial concept through implementation planning. The role combines customer-facing architecture work with pre-sales support, coordination across services and vendor teams, and guidance on complex network or systems and storage solutions.

• Advise account teams on technical options and present solution approaches to customers.
• Gather customer requirements and translate them into solution architectures, detailed configurations, and bills of materials.
• Prepare technical content for proposals and formal RFP, RFI, and RFQ responses.
• Coordinate complex pre-sales engagements and review technical scope for statements of work with professional services teams.
• Act as a technical contact among customers, sales, services, and external technology teams through solution planning and implementation.
• Share solution updates and implementation lessons with colleagues, support customer issue resolution, and maintain relevant training and certifications.

• A college degree or equivalent applicable work experience.
• At least two years designing or implementing complex network, systems, or storage solutions.
• At least three years providing pre-sales engineering support.
• Background in network engineering or systems and storage engineering.
• Strong written communication, presentation, and attention-to-detail skills.

• Certifications relevant to the technical focus area.
• Experience with technologies in areas such as networking, storage, virtualization, or enterprise software.