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VoIP & Networking Specialist - Hosted Services Tier 2

Job in Houston, Harris County, Texas, 77001, USA
Listing for: Fusion Connect
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Fusion Connect is seeking a Hosted Services Tier 2 Technician to provide Tier 2 technical support, triage issues, and coordinate with customers, vendors, and internal teams to minimize service interruptions.

The role involves handling escalated Tier 1 tickets, maintaining ticket accuracy, and following strict escalation procedures in a 24x7 call center environment. Strong communication and analytical skills are essential.

We are looking to fill the VoIP & Networking Specialist
- Hosted Services Tier 2 position at Fusion Connect in United States.

As a VoIP & Networking Specialist
- Hosted Services Tier 2, you will play an important part at Fusion Connect in United States.

We invite applications for the VoIP & Networking Specialist
- Hosted Services Tier 2 position located in United States.

The following position is for a VoIP & Networking Specialist
- Hosted Services Tier 2 with Fusion Connect.

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