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Technical Support

Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-03
Job specializations:
  • Language/Bilingual
    Technical Support
Job Description & How to Apply Below
A leading consulting firm is looking for an experienced professional to optimize customer service solutions and lead transformation projects. With over 10 years in customer support leadership, the ideal candidate will understand contact center technology, have a strong analytical background, and possess exceptional leadership skills. The role involves evaluating and enhancing customer service offerings while collaborating with various teams. This position requires a Bachelor's degree and expertise in Salesforce and cloud solutions.

A vibrant workplace that fosters innovation and growth awaits you.
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Position Requirements
10+ Years work experience
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