Logistics Supervisor

About E80 Group

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser‑guided vehicles, robotic stretch wrappers and labelers, and automated high‑density warehouses.

The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), which ensures efficient system integration and optimizes the management of all operations—from the entry of raw materials, through storage, to shipping.

With 14 branches worldwide, the Group believes in the core values Ethics, Courage, Humility, and Safety. These values form the foundation of E80 Group’s corporate culture, which maintains a close connection with customers, people, and the local communities.

Logistics Supervisor ensures the highest customer satisfaction acting as the interface between USMCA Spare Parts customer service and the 3PL fulfilment provider. Also critical, will be to support Spare Parts customer service by acting as the liaison with multiple members/departments of E80 headquarters in Viano, Italy.

• Manage the flow of orders from E80 SAP to the 3rd Party Logistics (3PL) provider’s WMS – Extensiv
• Create daily delivery notes in SAP for spare parts and RSPL for both sales and warranty orders
• Prioritize customer orders based on urgency identified by the Spare Parts team or as communicated by the Spare Parts Manager
• Plan the shipment of parts or consumables required for maintenance, service or retrofit orders, according to the interventions’ schedule provided by Customer Service Coordinators and Project Managers
• Monitor the day‑to‑day workflows at the warehouse, helping 3PL staff understand priorities and workload
• Close daily monitoring of urgent customer orders is necessary
• Hold 3PL accountable for following inventory best practices, ensuring that E80 inventory assets are secured, protected from damage, and properly accounted for
• Oversee the handling of spare parts returns from customers, assess the condition of returned components, and post the necessary transactions in the system. Is the local point of contact and escalation source when a return does not meet restocking requirements.
• Assist the 3PL to investigate stock variances using information from both E80 SAP and the 3PL WMS
• Act as primary point of contact for the SP team for:
  • Authorization of credits and parts returns
  • Triggering drop‑shipments procedures for urgent deliveries from Italy
  • Supporting inventory analysis
  • Programming components ordered by customers using equipment and instructions provided by E80

• Onsite expert of E80 spare parts components, able to identify, and assist spare parts representatives with marginally technical questions. Familiarity with E80 spare parts components, their primary use, the vendor/supplier, and some technical knowledge is required
• Providing excellent customer service is crucial
• Building and maintaining positive relationships with customers, suppliers, internal E80 teams
• Proficient in the use of E80 SAP (S4 & ECC)
• Skilled in the use of 3PL’s WMS – Extensiv
• Knowledgeable in E80 processes and procedures
• Must be analytical and detail oriented

• Knowledge of Microsoft Office tools is required
• SAP working knowledge is preferred
• Must be analytically natured and detail oriented

$70.00/yr - $80.00/yr

Houston, TX

Not just a job, but Career growth – Our steady year‑on‑year growth fosters a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to reach your full potential, no matter which career path you choose.

E80 World Academy – Be prepared to be impressed by our innovative training and learning programs. We offer cutting‑edge insights to help you refine your expertise and succeed in your role.

#BE80 – You’ll be part of a dynamic, collaborative team where giving back is at the core of our success and central to the #BE80 Culture.

Qualified applicants…