Specialist, Supply & Operations

At Phillips 66, we care about the whole person. That means providing access to quality programs, resources and care that support you and your family. We believe well-being — physical, emotional, social and financial — plays an important role in helping our people thrive. When our employees are supported at every stage of life, they’re empowered to do their best work and make a meaningful impact, both personally and professionally.

The Specialist, Supply & Operations is responsible for supporting the Aviation business through cross functional management of supply reliability and customer satisfaction across multiple channels of trade while maximizing general interest value. The Analyst, Supply, and Operations role acts as a liaison between sales, scheduling, exchange, transportation, dispatch, pricing, terminal clearance, and contract account specialists daily in service of achieving sustainable operations and supply for Aviation customers.

• Build and maintain strong relationships with airline customers, airport consortiums, terminals, carriers, and other counter parties while managing day-to-day operational and service issues, including supply disruptions, terminal loading, trucking, and into-plane fueling.
• Serve as the primary contact for airline diversions and other operational issues, coordinating internal and external stakeholders to support timely resolution and minimize customer impact.
• Manage airline nominations and partner with Commercial Scheduling to align customer demand, product availability, and operational capability, including monthly nomination-versus-delivery tracking and variance reporting.
• Apply commercial scheduling knowledge during supply constraints and work cross-functionally with Trading, Scheduling, and Marketing to optimize supply, manage risk, and identify commercial opportunities.
• Support the development and execution of SAF logistics capabilities and lead cross-functional efforts to establish new airport go-to-market models, transportation modes, and counter parties.
• Lead operational onboarding and implementation of new airline and reseller contracts, coordinating ship-to creation, system setup, carriers/FBOs, Master Data, Scheduling, Pricing, Marketing Services, and Commercial teams to ensure go-live readiness.
• Resolve ticketing, bulk shipment actualization, billing, and into-plane fueling issues while supporting cross-Business Unit processes and overall customer service.

• Legally authorized to work in the job posting country
• 3 or more years of experience in marketing, transportation, commercial operations, or other relevant retail experience
• Systems: proficient in Excel, PowerPoint, and Word

• Strong analytical skills - ability to distill complex, disparate business data into meaningful, concise information that drives business strategies and/or tactical implementation plans
• Excellent planning, strategic thinking, teamwork, and business skills
• Self-starter and highly motivated; capable of working with limited supervision
• Systems:
  Proficient in SAP and
• Fostering strong, customer focused relationships and communicating effectively with others, both verbally and in writing
• Strong problem-solving, analytics, organizational, planning and influencing skills
• Takes initiative to identify issues and/or opportunities, identifies solutions and follows through to execution
• Collaborates well with others and can build trust and cooperation necessary to drive success
• Pays attention to detail; is thorough and accurate while working with large amounts of detail
• Ability to adapt to changing work environments and make continuous improvements
• Able to travel up 10% to…