Senior Data Center Operations Technician

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Cyrus One is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment.

Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

What You Will Do:

Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned

Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager

Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets

Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance

Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work

Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents

Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load

Performs duties to ensure that high standards of workmanship are being met

Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager

Available for 24/7/365 work and emergency corrective maintenance or action activities

Complies with all Corporation, and EHS requirements and programs, as provided

What We Are Looking For:

Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.

5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles

Demonstrated desire to provide the highest levels of customer service

Cheerful and enthusiastic attitude

Strong verbal and written communication skills

Strong PC skills including word processing and spreadsheets

Ability to learn quickly and develop new product skills independently

Ability to manage multiple projects and shifting workloads in a fast-paced environment

Knowledge of reflectance, length and decibel loss within test equipment

Knowledge of Visio, Auto Cad a plus

Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane

Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems

Experienced…