Chief Operating Officer - Healthcare

Chief Operating Officer (COO)

Pay Range
Base pay: $/yr - $/yr
(Provided by Texas Care Medical Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.)

As COO, you will be the strategic and operational leader responsible for scaling operations, optimizing efficiencies, managing risk and compliance, and enhancing provider and legal partner experiences. You’ll translate growth strategies into operational execution by building the right processes, systems, and talent to support expansion while maintaining high service levels in a complex regulatory and claims environment.

Key Responsibilities

• Lead all operational functions: funding/underwriting, purchasing of medical‑lien receivables, provider network coordination, attorney‑partner servicing, and claims support.

• Develop and implement scalable processes and systems to improve speed, accuracy, cost‑efficiency, and quality of service.

• Oversee risk, compliance, and regulatory functions related to treatment liens, non‑recourse funding, healthcare fintech, and personal‑injury law interfaces.

• Manage provider network partnerships: recruitment, contracting, performance metrics, and payment integrity.

• Drive technology and data initiatives: leveraging workflow automation, underwriting decision‑analytics, performance dashboards, and digital platforms.

• Set and monitor operational KPIs aligned with growth goals including funding volume, receivables purchased, provider network utilization, processing times, cost per case, and recovery outcomes.

• Coach, develop, and lead a high‑performing operations team including operations managers, underwriting staff, network relations, and claims/receivables analysts.

• Collaborate with CEO and executive team on strategic planning, growth initiatives (new market entry, product extensions), budgeting, and forecasting.

Qualifications & Experience

• 10+ years of leadership experience in operations—ideally in healthcare finance, medical‑lien funding, receivables purchasing, medical billing/collections, or adjacent fields—with P&L responsibility.

• Proven track record managing high‑volume, regulated operations requiring precision, compliance, and customer service (e.g., healthcare services, fund finance, receivables sector).

• Deep understanding of healthcare provider networks, medical‑lien models, or personal injury funding contexts is highly desirable.

• Demonstrated success building and scaling teams, optimizing workflows, and implementing automation or data‑driven decision systems.

• Strong analytical, strategic, and execution skills: able to set metric‑driven goals, oversee complex processes, and hold teams accountable.

• Excellent interpersonal and communication skills: ability to negotiate contracts and build relationships with providers, attorneys, and stakeholders.

• Comfortable working in a dynamic, growth‑oriented environment where processes evolve rapidly.

Why Consider This Opportunity?

• Lead operations at a growing specialist firm in a niche market with meaningful impact on injured clients, medical providers, and legal partners.

• Autonomy to shape the operations roadmap, build a team, influence strategy, and drive measurable outcomes.

• Located in Houston, Texas — a vibrant market with regional leadership opportunities and a local ownership structure enabling fast decision‑making.

• Collaborative executive team and mission‑driven culture focused on enabling medical care access and facilitating resolution of personal‑injury funding challenges.

Location:

Houston, Texas

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