Housing Coordinator
Listed on 2026-01-02
-
Management
Administrative Management, Education Administration
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Reports to: Director of Student and Residence Life/Associate Director of Residence Life
Job Status:
Exempt
Position Summary
The Housing Coordinator, under the supervision of the Director of Student and Residence Life, is responsible for managing the housing application process, coordinating room assignments, and overseeing the administration of the residential student database (Symplicity) to ensure efficient housing operations and student charges. This role also oversees the physical condition of student housing, ensuring room cleanliness, readiness, maintenance of furnishings, access control, and conducting regular inspections to maintain high standards of living for students.
Additionally, the Housing Coordinator serves as the primary liaison between student accounts and housing, addressing any inquiries and ensuring a smooth flow of information.
Job Responsibilities
- Manage and maintain student housing data, ensuring accuracy and confidentiality.
- Ensure accurate input of student housing information and provide appropriate annual training for Residence Life staff.
- Assist with the development and production of housing-related reports, including capacity and occupancy.
- Conduct regular audits of student housing information and charges.
- Coordinate student housing applications and room assignments for new residents.
- Coordinate the room selection process for returning students.
- Assist with the room assignment process.
- Respond to internal and external requests, inquiries, and concerns through the Res Life email.
- Compose and type housing-related correspondence.
- Respond to inquiries related to student housing records
- Manage and maintain housing resources and furnishings.
- Oversee student housing access, both mechanical and electronic.
- Manage housing inspections, check-in, check-out, and damage assessment.
- Ensure student housing meets University standards prior to and during occupancy.
- Collaborate closely with the student accounts office to resolve any billing discrepancies and ensure accurate housing charges.
- Serve as the primary point of contact for housing-related technology inquiries and assist in troubleshooting issues with housing management software.
- Analyze data related to housing applications and occupancy rates, providing insights to improve processes and student satisfaction.
- Respond to internal and external housing-related requests, inquiries, and concerns.
- Hire, train, and supervise Student Workers (front desk and furniture).
- Must be able to completely affirm, uphold, and live within the Preamble of Houston Christian University and the Ten Pillars Core Convictions.
- A Bachelor’s degree required; A Master’s degree and/or one to two year collegiate-level residential experience preferred.
- A comprehensive understanding of student housing.
- Active problem-solving, organizational, customer service skills.
- Demonstrated ability to analyze complex data sets and develop actionable insights to improve housing processes and student satisfaction.
- Availability for some night and weekend programming
- Eagerness to work to further the University’s vision as stated in the “Ten Pillars”
- An active Christian faith
Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical…
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