Director of Engineering Operations - Shelter Solutions

Job Description

The Director of Engineering Operations will plan, direct, and coordinate the operations of the engineering organization. This role is responsible for improving performance, productivity, and efficiency by establishing effective methods and strategies. You’ll lead cost‑out and productivity initiatives, integrate and develop a set of common processes and KPIs that align with business needs, and manage complex issues across brand segments.
Key responsibilities include vendor management, oversight of capital projects, operational cost management, and headcount planning. You’ll also drive quality management initiatives, deliver executive operational updates, and lead the development of Power BI dashboards to track and communicate performance metrics. This role plays a key part in shaping and executing business strategies.

• Develop operational KPIs and proactively monitor and manage metrics with focus on productivity, labor cost, and asset management
• Build and maintain engineering workload/capacity planning to allocate the right resources across brand segments for project execution
• Develop a global approach to ensure the right mix of global, contractor, and domestic resources aligns with organization targets and strategy
• Establish performance goals and budgets for the engineering organization in alignment with business strategy
• Develop and maintain a robust operating rhythm for reporting KPIs, tracking improvements, and identifying areas of opportunity
• Develop mitigation plans as needed to offset risks to goals and commitments
• Recommend and implement initiatives for continuous improvement of engineering productivity
• Collaborate across functions to ensure alignment with business needs and financial goals of the organization
• Analyze, forecast, and manage purchases of supplies, software, tools, and equipment
• Prepare annual engineering operating budgets and manage operational cost controls
• Lead cost‑out efforts and drive the engineering organization to achieve the operating plan
• Facilitate communication of business information across the organization and within brand segments
• Oversee vendor management activities and ensure supplier performance aligns with engineering and business needs
• Drive quality management practices across engineering processes and deliverables
• Lead development and maintenance of Power BI dashboards to visualize operational and performance data
• Manage engineering headcount planning, including staffing models, forecasting, and workforce optimization
• Facilitate transparent and consistent communication between leadership, peer functions, and engineering teams to ensure alignment and informed decision-making
• Prepare and deliver operational updates and performance reports to executive leadership

• Experience in industrials, manufacturing, and/or building products a plus
• Knowledge and experience in organizational effectiveness and operations management
• Knowledge of financial and accounting principles and practices
• Knowledge of project management principles and practices
• Solid knowledge of engineering disciplines, process design tools, and procedures
• Background in process improvement;
  Six Sigma certification a plus
• Familiarity with Primavera P6 a plus
• Strong understanding of engineering team operations and needs
• Able to interface effectively across all levels of the organization
• Excellent organizational skills with the ability to manage multiple priorities
• Clear and effective oral and written communicator
• Strong business acumen with interpersonal and leadership skills
• Skilled in developing and delivering presentations to senior management
• Proficiency in PowerPoint and Excel

• Bachelor’s Degree in Engineering. Master’s degree a plus
• 10 years of experience in engineering, construction, manufacturing, or related fields
• 5 years of leadership and operational management experience
• PMP or equivalent certification a plus

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full‑time team members receive medical, dental and…