Client Project Manager

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.

Interested in redefining what’s possible in payments? Join Episode Six today.

We are a growing fintech organization looking to add a Client Project Manager with payments experience to our Project Management Team!

As a Client Project Manager, you will play an instrumental role in leading our teams in a dynamic environment with focus and direction to achieve these goals.

Takes full responsibility for the project lifecycle, including the definition, approach, facilitation and satisfactory completion of client facing projects. Identifies, assesses and manages risks to the success of the project. Ensures that realistic project plans are maintained and ensures regular and accurate communication with stakeholders, consistent with the methods in use (agile & waterfall). Manages expectations and aligns project plans with the client for efficient delivery.

Provides effective leadership to the project team, and takes appropriate action where team performance deviates from agreed tolerances.

Provides mentoring and guidance to project team members to ensure adherence to delivery and quality standards. Leads the team in delivery of consistent and successful projects in line with the Scope / Requirements and acceptance criteria.

• Developing project scope and objectives, involving all relevant stakeholders
• Management of the projects and tasks to which they are assigned, ensuring that deliverables are to the required standard of quality within the constraints of time and cost (hours)
• Effective communication & stakeholder management – ensuring effective, regular and consistent communications to internal and external stakeholders in line with agreed project governance
• Actively monitor and manage any dependencies both in-bound and out-bound, taking advantage of any opportunities for economies of scale that will save E6 time or money
• Ensure all project delivery and reporting is consistent with standards and compliant with any corporate requirements and practices to maintain effective control of the project, ensuring costs (hours) and timescales are managed and monitored and that this is easily demonstrated to senior manages and stakeholders
• Manage Handover to Support – including operational impact assessments and transitions plans are in place and effectively delivered (including client sign off)
• Responsible for change control management and adherence to process
• Coordinating internal resources and third parties/vendors for flawless execution of projects
• Ensuring that all projects are delivered on-time, within scope and within budget
• Measuring project performance using appropriate systems, tools and techniques
• Managing the relationship with the client and all stakeholders and third parties/vendors
• Performing risk management to mitigate or eliminate the impact of project risks
• Performing other duties associated with client activities, and other similar or related tasks

• 7-10 years of Project Management experience with 5 of those in the Fin Tech ecosystem
• Cards, Payments or scheme experience required
• Exper…