Director of Field Services; Calibration, Instrumentation & Metrology

Position: Director of Field Services (Calibration, Instrumentation & Metrology)
Director of Field Services (Calibration, Instrumentation & Metrology)
Location: South (Travel - up to 80%)
Compensation: $125,000 - $140,000 base + 15-20% bonus + travel incentives
About the Role
We're looking for a Director of Field Services to lead a large, dynamic team of 30+ calibration, instrumentation, and metrology professionals across a broad national footprint. This role isn't about sitting behind a desk, it's about leading from the front, working closely with sales and operations leadership, ensuring exceptional service delivery, and keeping teams aligned, engaged and continuously improving.
What You'll Do

• Lead & Develop Teams: Manage a geographically dispersed field organization, focusing on people development, engagement, and performance.
• Drive Operational Excellence: Oversee calibration, instrumentation, and metrology field services - ensuring consistent quality, compliance with GDP and Quality standards, and customer satisfaction.
• Strategic Collaboration: Partner closely with the Director of Sales to align field execution with client needs, growth goals, and service delivery standards.
• Budget & Performance Management: Build and manage budgets, track KPIs, control costs, and deliver against operational and financial targets.
• Change Management & Training: Implement process improvements, develop field training programs, and lead teams through evolving business and client demands.
• Client & Executive Engagement: Represent the field organization in board-level presentations, client meetings, and strategic planning discussions.
• Travel & Presence: Expect significant travel (up to 80%) - whether flying across the country or clocking mileage in the field - to stay connected with teams and clients.

What You Bring

• 10+ years of experience in field service leadership within calibration, instrumentation, or metrology environments.
• Proven track record managing large, distributed teams across multiple regions.
• Deep understanding of GDP, Quality Systems, and regulatory compliance.
• Strong financial acumen - comfortable with budgets, forecasting, and cost management.
• Skilled communicator who can engage everyone from field techs to board members.
• Natural coach and leader with experience driving team culture, performance, and change.
• Willingness to travel extensively (80%) - this is a hands-on, in-the-field leadership role.

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