Operations Manager SY

Étoile Academy Charter School, an independent K-8th grade charter school in Houston, is seeking an ambitious, smart, and high-capacity individual to join our team. Étoile Academy is founded on the belief that all students can learn and achieve at high levels when held to the highest expectations— regardless of their race, ethnicity, socioeconomic status, zip code, or home language. We will ensure that every student in grades K through 8 has the academic and character foundation necessary to succeed in high school, graduate from college, and pursue ambitious life goals.

School Operations Manager

The School Operations Manager plays a critical role in overseeing the daily operational functions of the school, ensuring efficient and smooth processes in various areas, including student safety, logistics, attendance, enrollment, and compliance. This position works closely with school leadership and staff to maintain an organized, compliant, safe learning environment.

School Operations Leadership:

• Supervise the School Operations Associate and other operations staff (Office Manager, Facilities Manager, Office Assistant), including goal setting, coaching, and regular feedback.
• Lead and coordinate daily school operations, ensuring that the building is open and ready by 6:50 am daily and that alarms are disarmed properly.
• Oversee systems for school safety, including working with fire alarms, fire department, and fire marshal to ensure compliance and operational readiness.
• Lead the creation and implementation of safety protocols, ensuring all emergency drills and procedures are documented and compliant with local regulations.
• Manage the school’s calendar, ensuring updates are made regularly and shared with the school leader and key stakeholders.

Procurement & Financial Management:

• Works with the Business Manager for purchasing processes, including submitting request to the Business Manager for purchase orders, managing invoices, and coordinating payments with the Business Manager for school services and supplies.
• Work with the Business Manager and Director of Operations to ensure purchase orders, timesheets, and invoice data entry are accurate.
• Monitor and track the purchase of supplies and materials for the school, including technology and teaching resources, and handle inventory management.
• Code invoices, collect payments for various school activities (e.g., trips, clubs), and prepare deposits with proper documentation processes.

Student & Parent Services:

• Coordinate student transportation logistics, including printing and filing of completed bus rosters & student behavior reports, and supporting parents to ensure families connect with the transportation provider for updates or changes in transportation.
• Implement and manage the arrival and dismissal procedures (car flow, bus lineup, and walkers) to ensure safe and efficient transitions.
• Lead efforts in student recruitment, providing parent tours, supporting enrollment activities, and working closely with the Student Recruitment & Enrollment team.
• Manage the school’s social media presence, including updating posts and ensuring effective communication with the school community.
• Sending communication to families via Deans List as needed.

Child Nutrition & Student Services:

• Oversee Child Nutrition operations, including managing meal card replacements, submitting meal counts, and compliance with the National School Lunch Program.
• Work closely with the Cafeteria team and the Director of Operations to ensure day-to-day operations run smoothly.
• Ensure proper documentation and compliance for food services, janitorial services, and other vendor-managed services.
• Building strong relationships with student service providers and collaborating to troubleshoot…