Director of Customer Success: Scale Adoption & Value
Listed on 2026-10-07
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Wood Mackenzie in Houston is seeking a Director of Customer Success to lead regional CS initiatives as the company scales its modern, product-led SaaS platform. You will embed CS into the culture, champion products, and ensure customers achieve measurable outcomes across onboarding, adoption and advocacy.
The role requires 5+ years leading CS teams and 10+ years in post-sale functions, with a proven ability to build scalable processes, collaborate with Sales, Product and Research, and mentor
As a Director of Customer Success:
Scale Adoption & Value, you will play an important part at Woodmac in Houston, TX, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Customer Success:
Scale Adoption & Value role in the description above.
We appreciate your interest in this position.
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