Account Manager

Job Description We are seeking an experienced, client-facing Staffing Account Manager to serve as the single point of contact for our major public sector client, Gulf Coast Community Services Association (GCCSA).
The Account Manager will oversee end-to-end contract execution, manage open job orders across 7 broad labor categories (General Labor/Maintenance, Administrative, Customer Service, Finance, IT, Planning, and HR), direct internal recruiter sourcing pipelines, enforce strict candidate credentialing/screening protocols, and ensure 100% compliance with Service Level Agreements (SLAs). Skill set info " 3 to 5+ years of temporary staffing account management experience, preferably managing multi-category public sector, municipal, or non-profit workforce contracts.
" Proven SLA execution capability, with a track record of sourcing, screening, and placing qualified candidates across administrative, financial, IT, and general labor roles within a 3-day placement window.
" Deep background screening & compliance expertise, including managing candidate credentialing, in-person/virtual interviewing and criminal background checks.
" Strong financial and billing audit skills, with proficiency in managing timekeeping platforms, calculating pay/markup/bill rate matrices, and auditing monthly billing statements.
" Exceptional client relationship management, serving as the primary liaison for procurement officers and handling candidate orientations, performance management, and temp-to-perm transitions.
" Proficiency in ATS/CRM tools and MS Office (Excel, Teams), combined with a strong working knowledge of the Greater Houston / Harris County labor market.
" High organizational agility and attention to detail, capable of seamlessly managing 20+ active temporary deployments simultaneously while maintaining audit-ready personnel files. Education N/A Certifications (if required) N/A Documentation Required for submission Resume Work Hours Full-time basis Account Manager Name (Proposal Team) Faraz Khan Work authorization required Must be local Relocation is accepted No Remote work N/A Additional Notes if any "

Location:

Houston, TX (Must be locally based or capable of attending on-site meetings at GCCSA Headquarters: 9320 Kirby Drive, Houston, TX 77054)
" Look for Staffing Account Manager with government experience

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