Food & Program Assistant Manager

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

• Transparency - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
• Integrity - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
• Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
• Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
• Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

The Food and Benefits Assistant Manager will support day-to-day activities and provide operational and administrative oversight of the three primary program service areas in collaboration with the Food and Benefits Program Manager: food distribution; development and implementation of screening and referral pathways to address food insecurity; and public benefits enrollment and resource navigation services provided through the HCPH Connect team. The Assistant Manager will also assist in the assessment, planning, and implementation of all of the Food and Benefits Access operations and work collaboratively with internal and external stakeholders to foster strong professional relationships to ensure achievement of intended outcomes.

• Assist with the day-to-day management and operational oversight of the Food and Benefits Access Program, supporting the planning, coordination, implementation, and execution of food distribution and public benefits enrollment activities in alignment with program goals, organizational priorities, policies, and contractual requirements. Directly covers all program operations in the absence of the Program Manager.
• Provide leadership, supervision, and ongoing guidance to direct reports; establish clear expectations, monitor performance and work assignments, provide coaching and feedback, and hold staff accountable for achieving program goals, performance standards, and assigned responsibilities.
• Monitor program performance and service delivery, including tracking key activities, outputs, outcomes, and performance measures for benefits enrollment initiatives. Work with program leadership to address any issues impacting program performance and/or service delivery.
• Collaborate with internal and external stakeholders to strengthen food and benefits access services and promote strategic alignment across programs.
• Assist with data collection, management, and reporting, ensuring program data is accurately and confidentially collected, entered, maintained, and compiled. Prepare routine program reports, summaries, and presentations to provide to HCPH leadership and appropriate internal and external partners and…