Senior Living Executive Director

Job Type: Full-Time
Department: Executive Leadership / Operations
Reports To: Ownership / Regional Leadership

We are seeking an experienced, compassionate, and results-driven Executive Director to lead the day-to-day operations of our Assisted Living and Memory Care community. The Executive Director is responsible for creating a safe, welcoming, and engaging environment where residents receive exceptional care and team members feel valued, supported, and empowered to succeed.

This is a highly visible leadership position for someone who understands that senior living is more than a business—it is a commitment to residents and their families. The ideal candidate combines strong operational and financial skills with genuine compassion, excellent communication, and a passion for serving older adults.

• Provide overall leadership and direction for the community's daily operations.

• Establish a culture centered on resident dignity, safety, choice, and quality of life
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• Maintain a strong presence throughout the community and build meaningful relationships with residents, families, and employees.

• Ensure the community operates in accordance with company policies, applicable laws, regulations, and industry standards.

• Partner with department leaders to establish goals, monitor performance, and drive continuous improvement.

• Respond effectively and professionally to resident, family, employee, and operational concerns.

• Oversee the delivery of high-quality Assisted Living and Memory Care services.

• Ensure residents receive individualized care consistent with their needs, preferences, service plans, and rights.

• Promote person-centered dementia care practices and a supportive environment for residents living with memory impairment.

• Monitor resident satisfaction, quality indicators, incidents, complaints, and corrective actions.

• Work closely with families and responsible parties to maintain open communication and confidence in the community.

• Ensure appropriate coordination with physicians, healthcare providers, pharmacies, hospitals, and other outside partners.

• Recruit, hire, onboard, coach, develop, and retain high-performing team members.

• Create clear expectations and hold leaders and employees accountable for performance.

• Foster a positive, respectful, team-oriented workplace culture.

• Ensure appropriate staffing levels and scheduling to meet resident needs and operational requirements.

• Conduct regular leadership meetings, employee meetings, performance reviews, and coaching conversations.

• Recognize employee accomplishments and create opportunities for professional development.

• Address employee relations matters fairly, consistently, and in accordance with company policies.

• Maintain compliance with all applicable federal, state, and local regulations governing Assisted Living and Memory Care operations.

• Prepare the community for regulatory inspections, audits, licensing reviews, and surveys.

• Maintain accurate and timely documentation and ensure required records are complete.

• Oversee incident reporting, investigation, follow-up, and corrective action.

• Promote a strong culture of safety, infection prevention, emergency preparedness, and risk management.

• Manage the community within established operating and financial goals.

• Monitor revenue, expenses, labor costs, purchasing, and departmental budgets.

• Partner with ownership or regional leadership to develop and execute strategies for financial performance.

• Identify opportunities to improve operational efficiency without compromising resident care or…