Sr. Program Manager

The actual location of this job is in Houston, TX, US. Relocation assistance is available for eligible candidates and their families, if needed.

This is a fully site-based role. Working together in person supports close, real-time collaboration and the technical precision needed to manufacture medicines to the highest quality and safety standards.

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.
• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations
• Understand the Customer’s needs and represent their interests by acting as their advocate on-site
• Use all PM Standard Work processes to effectively manage projects
• Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
• Manages the financial aspects of assigned programs. Actions include but not limiting to forecasting, invoicing, and revenue recognition.
• Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
• Act as PM Peer during Onboarding of new individuals
• Develop and share best practices in PM tools and methodologies at local level
• Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.

What we are looking for:

Matrix Management

• Ability to engage with individuals over whom you have no direct control, to form a cohesive team around a set of common project objectives.
• Ensure a robust project governance is in place and provide clarity of roles, responsibilities & expectations of everyone associated with the project.
• Demonstrate motivational skills and ability to build robust, long-lasting relationships, developing rapport and trust within the project teams.
• Demonstrate a positive attitude fostering open dialogue and two-way communication within the team.

Organization Skills

• Ability to successfully plan, organize and control all activities and processes which form part of the project plan.
• Effectively manages the project plan via Planview in terms of timeline, risks, issues, OTIF and any other project related deliverables.
• Ability to manage a high workload in a constantly changing environment using effective delegation, holding stakeholders and project team members accountable for their actions.
• Goes beyond conventional planning and uses their business acumen to anticipate potential issues and hazards to avoid project delays

Issue and Risk Management

• Proactively identify potential project Risks, identify the relevant Risk owner, assign level of severity and track using Planview.
• Develop and manage a mitigation plan for all identified medium (yellow) and high level (red) Risks with the goal of preventing realization into Issues. Escalate in cases of delay or no progress.
• If an Issue does occur, the PM demonstrates a strong analytical mind‑set to quickly resolve any problems or conflict that may result.
• Actively drive Issue resolution via Planview utilizing all available resources to develop a solution that is acceptable for both Lonza and the customer

Stakeholder Management and Situational Leadership

• Able to identify all stakeholders associated with a project, analyze their expectations, their influences and the level of support they will provide.
• Demonstrate agile leadership and communication styles and adapt accordingly to suit the stakeholders, audience or situation.
• Develop a tactical approach to engage with all stakeholders and efficiently manage any…