Technology Program Manager

The Program Manager is responsible for the administration and management of delivering large-scale, complex infrastructure, tolling and technology programs and projects in alignment with the agency's vision and mission. This position will provide leadership through the development and implementation of the program management strategic plan by defining best practices, policies, procedures and processes. The PM is responsible for overseeing the planning, implementation and completion of program/project initiatives, on time and within budget.

The position will oversee and manage the functions of program/project strategy, risk assessment and planning, quality control and actively managing work towards achieving program/project milestones and program/project delivery.

• Develops and implements the program management strategic plan, policies, procedures and processes; manages the development of multiple projects to maintain alignment with the agency's vision and mission, including planning, organizing, coordinating, and monitoring activities leading the project(s) to successful execution and completion.
• Creates and applies standardized project management methodologies, including project definition, planning, risk management, project control, and change management, to ensure a repeatable project delivery process.
• Reviews and assigns roles and responsibilities; coordinates the workflow within the area of responsibility to ensure goals and objectives are met among staff (project managers); contractors, consultants, stakeholders, and outside agencies; actively manages work towards achieving program/project milestones and program/project delivery.
• Monitors performance of work, develops and approves schedules to ensure that project is meeting designated milestones on schedule, under budget, and in compliance with project quality assurance and contract specifications. Manages budget expenditures associated with contractual agreements within the project scope.
• Establishes best practices standards for achieving goals; identifies, manages, and develops resolutions to risks and issues that may impede or are impeding activity progress; monitors evaluation activities and may implement process improvement methodology to ensure timely outcomes and measurable goals are achieved during project lifecycle.
• Serves as the principal contact for the program/project; communicates progress and issues to management, project managers, contractors, consultants, stakeholders, and outside agencies.
• Develops and presents comprehensive program/project performance and productivity reports in relation to division initiatives and/or assigned program/projects; effectively communicates and conveys complex information in a clear and concise manner to the Executive Management team.
• Performs related work as assigned.

This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

• Bachelor's Degree in Business Administration, Computer Science or a related field from an accredited college or university; professional experience can be substituted on a year-to-year basis for the required college education.
• A valid Texas driver's license and good driving record.
• Progressively responsible work experience in IT Program/Project Management and managing direct reports. Experience includes having a strong understanding of SDLC, familiar with waterfall and agile methodologies, proven background in problem resolution, proven background in troubleshooting, communicating…