Property Maintenance Supervisor

Position:
Maintenance
Supervisor

Community Director

Performs service duties and coordinates activities of maintenance staff to ensure all upkeep, repair and inventory of the property is completed in an efficient and effective manner.

MLDC team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives. Conduct all business in accordance with company policies & procedures, EPA regulations, O.S.H.A. regulations, Texas anti-entrapment laws, and all other laws pertaining to apartments.

• Works with Community Director to determine maintenance budget
• Submits all vendor/contractor invoices to Community Director for approval and submission to the Accountant

• Works with Community Director to hire, terminate, train/coach, manage and lead all maintenance staff to achieve operational and financial goals of assigned property. This includes pre-employment interview process; new employee on- boarding/indoctrination ; informal & formal review process to measure/maintain alignment to their position & the organization; development & succession planning
• Provide leadership to their team by modeling, communicating and protecting MLDC’s reputation
• Conduct appropriate training & development of staff to meet intellectual, emotional and financial compensation needs for each team member and facilitate a comprehensive succession plan
• Schedule & direct supervision of all in-house and/or vendor work

• Meet daily with Community Director to communicate & manage the workflow of all service requests, make readies and special projects.
• Organize & manage the maintenance shop inventory of equipment/supplies & report to the Community Director with needs.
• Schedule product review appointments to avoid “drop-in” sales calls
• Organize & file appropriate reports, leases and paperwork daily
• Attend company meetings when requested
• Manage work-order log book
• Manage make-ready check lists
• always Maintain an up-to-date Material Safety Data Sheet Manual

• Ensure that the appearance and physical aspects of the property exceed MLDC’s established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Community Director as needed
• Must immediately notify the Community Director of any illegal conduct by a vendor, resident or employee
• Accompany outside vendors on service request calls for occupied apartments when necessary.
• Interpret company policies to workers and enforces safety regulations
• Schedule & perform all preventative maintenance as well as “special projects” list

• Accepts service requests from residents and delegates to maintenance staff for prompt processing
• Maintain positive customer service and “can do” attitude at all times

• Perform any additional duties/tasks and meet deadlines to exceed expectations assigned by the Community Director and/or Assistant Community Director.

This position requires appropriate experience in on-site property management and demands certain things physically in order to be able to fulfill its purpose.

• 3-5 years of related experience & training required
• Heating, Ventilation & Air Conditioning (HVAC) Certification strongly encouraged
• Certified Apartment Maintenance Technician (CAMT) is recommended

• Strong written and verbal skills in English & Spanish required
• Strong customer service & conflict resolution understanding and experience preferred

• Experience developing, managing and auditing a budget and/or P&L…