Store Leader

Store Leader Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Store Leader Reports to District Leader Classification Full -Time / Exempt / Salaried / On-Site Position overview

The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence.

Core values alignment:

Curious — ask questions, find and solve problems

Passionate — care deeply about the brand, team, and customers

Do it Right — take pride in accuracy and credibility

Service — put others above ourselves

Key responsibilities

We’re looking for a leader who excels in:

Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitability

Customer Experience Excellence – leads thru example and coaching to excellence

People Development – Coaches, trains, and builds high-performing teams

Operational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standards

Safety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies

Sales & Performance Management:

Drive personal and store revenue, memberships, and key performance indicators (KPIs)
Monitor individual and team sales performance; coach to improve results

Utilize reporting and financial insights to guide business decisions

Promote a strong sales culture focused on customer needs and education

Leadership & Team Development:

Oversee the recruiting, training, and development of a high-performing team of store associates and leaders

Provide ongoing coaching, feedback, and performance management

Ensure clear roles, expectations, and accountability across the team Operations & Execution:

Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experience

Oversee scheduling to align labor with business demand

Validate store standards including merchandising, pricing, and cleanliness

Validate accuracy in inventory management and reporting when ASL not present

Safety & Compliance:

Validate full compliance with ATF regulations and internal policies

Validation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards

Communication &

Collaboration:

Partner with District Leaders and Support Center teams to drive store performance

Identify and resolve operational or customer experience challenges

Desired skills & experience3+ years of retail management experience required

Leadership of 10 or more associates in a retail environment

Strong leadership, communication, and coaching skills

Proven ability to drive sales and operational performance

Experience with POS systems, inventory tools, and Microsoft Office Flexible availability, including nights, weekends, and holidays

Employee benefits

Medical, Dental, and Vision health insurance

Unlimited Shooting – Free Classes Industry-leading online and in-store discounts

Manufacturer rewards and points program

No firearm experience needed — we offer paid training