Engineering Operation Technician

Job  | Amazon Data Services, Inc.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you will ensure seamless operations that power global digital experiences, directly contributing to an extraordinary 99.999% uptime.

Engineering Technicians are Amazon’s front line for hands‑on electrical and mechanical equipment troubleshooting. You will maintain, operate, and troubleshoot mission‑critical data center facilities, including stand‑by diesel generators, three‑phase electrical systems (switch gear, UPSs, PDUs, wet‑cell batteries), CRAC units, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and ensuring customers have continual access to the innovations they rely on.

You will work within a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other essential roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE:

Amazon does not sponsor immigration, including H‑1B, TN, and other non‑immigrant visas for this role. Lump sum stipend will be provided to eligible candidates who relocate.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support the change management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation.
• Work schedule may change depending on specific site needs; shifts can be up to 12 hours, may rotate, and some locations have on‑call rotations.
• Role may support more than one location/site.

• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

This role is Amazon’s front line for hands‑on electrical and mechanical equipment preventive maintenance and troubleshooting, reporting to a site’s Data Center Facility Manager. You will maintain, operate and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators, three‑phase electrical systems (switch gear, UPS units, PDUs, wet‑cell batteries) and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps and motors.

Additional support equipment includes fire/life safety equipment, building automation…