Customer Care Marketing Specialist – Supply Chain

Overview

Customer Care Marketing Specialist – Supply Chain at DXP is responsible for blending strong writing with hands-on campaign creation and management across email, social media, digital ads, and other channels. You will plan, execute, and optimize campaigns that drive engagement, support sales, and strengthen our brand. The ideal candidate is a creative storyteller who also thrives in project management and analytics.

• Campaign Creation & Management
  • Plan, build, and manage integrated marketing campaigns across email, social media, digital ads, and web.
  • Collaborate with marketing leadership and sales teams to define campaign goals, target audiences, and messaging.
  • Coordinate creative assets (copy, design, video) and ensure on-time execution.
  • Track and analyze performance, reporting insights and recommendations for improvement.
• Email Marketing
  • Develop and deploy email campaigns and newsletters.
  • Optimize subject lines, messaging, and calls-to-action for engagement and conversion.
  • Maintain list segmentation and ensure deliverability best practices.
• Social Media Management
  • Oversee company social media channels (Linked In, Facebook, etc.).
  • Develop content calendars and write posts that align with campaigns and brand voice.
  • Monitor engagement, track analytics, and recommend growth strategies.
• Communications
  • Draft professional internal communications (announcements, presentations, memos).
  • Develop external content such as press releases, case studies, and product/service updates.
  • Ensure consistency of voice and messaging across all touchpoints.

• 3–6 years of experience in marketing communications and campaign management (B2B preferred).
• Proven ability to create and manage integrated marketing campaigns from start to finish.
• Strong writing and editing skills with adaptability across audiences and platforms.
• Hands-on experience with email marketing tools (Hub Spot, Mailchimp, Pardot, or similar).
• Familiarity with CRM systems (Salesforce or similar).
• Experience with social media management and analytics platforms.
• Strong project management skills; able to balance multiple deadlines.
• Analytical mindset with ability to translate data into actionable insights.

• Competitive salary + benefits.
• Opportunities to lead meaningful campaigns with measurable impact.
• A collaborative, supportive team environment.
• Exposure to a wide range of industries, audiences, and marketing strategies.

• Physical Demand: N/A.
• Working Conditions:
  
  Office Administration environment.
• Education:
  
  Bachelor’s degree preferred.
• Shift Time/Overtime:
  Monday-Friday, 8am-5pm.
• Travel:
  Ability to travel 20%–30% (as needed).

DXP is an equal opportunity employer. All offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V