Communications Consultant IV - Digital Communications

#WeAreONEOK –
Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

Job Profile Summary

Leads complex, multichannel communications programs that engage internal and external audiences in support of business objectives and corporate reputation. Highly collaborative senior practitioner and trusted advisor to leaders and internal clients on integrated content strategy and audience engagement; leads cross‑functional project teams through influence to deliver measurable outcomes.

Essential Functions and Responsibilities

Lead the strategy and execution of integrated communications across owned channels — including internet, intranet, social media, streaming video, newsroom, broadcast and executive and employee platforms; evaluate and recommend new channels, platforms and capabilities (including AI‑enabled tools) to improve audience engagement and advance business and reputation priorities

Translate complex business strategies and priorities into clear, engaging digital content for internal and external audiences. Serve as a trusted advisor to leaders and internal clients on integrated content strategy and editorial planning, messaging, channel selection and audience engagement; influence cross‑functional teams — including IT, Legal, HR, Investor Relations, brand and business units — to deliver results through collaboration rather than formal authority

Lead measurement and reporting for integrated content work; define program KPIs, analyze internet and intranet analytics, audience research, social listening and performance data, and translate insights into recommendations that improve content, channel performance and audience experience

Apply digital communications standards and policies — including the Social Computing Policy, brand guidelines and editorial guidelines, accessibility, content lifecycle and security, legal and regulatory considerations — across internal and external communications; recommend updates as needs evolve, and collaborate with Legal, IT, Security and Compliance on emerging risk and best practices

Lead matrixed project teams, coach team members on craft, strategy and channel approach, model high‑quality standards and lead through collaboration across all teams.

Education

• Bachelor's Degree in communications, journalism, other related field, or equivalent experience and the following job‑related functions:

Work Experience

Minimum ten years of experience leading content and storytelling programs across owned channels (internet, intranet, social media, video, broadcast, executive, newsroom and employee platforms); experience identifying, researching and analyzing communications, audience and industry trends

Experience evaluating and recommending digital communications technologies, platforms and tools — including AI‑enabled capabilities, content management systems, analytics platforms and collaboration and production software

Experience using analytics, audience research and performance data to define program KPIs, drive content and channel decisions and translate insights into recommendations that improve performance

Experience leading complex, multichannel initiatives — such as executive communications, major corporate announcements, organizational change and crisis and issues response — from planning through execution, including the creation, editing, research and production of digital, audiovisual and video content for internal and external audiences

Experience advising leaders and internal clients on communications approach, messaging and audience engagement; experience mentoring communications…