Communications Agent

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

We are looking for a confident, personable, and detail-oriented Communications Agent to help deliver clear information and maintain positive relationships with customers and the public. This role is ideal for someone who enjoys interacting with people, presenting information professionally, and supporting company initiatives. Candidates with strong communication skills and a willingness to learn are encouraged to apply.

• Communicate information about company products, services, and initiatives clearly and professionally.

• Interact with customers and members of the public to answer questions and provide guidance.

• Support promotional activities and public-facing initiatives.

• Help ensure information shared with customers is accurate and consistent.

• Build positive relationships through respectful and professional interactions.

• Assist with preparing presentations, informational materials, and communication resources.

• Gather feedback and share relevant observations with team members.

• Coordinate with colleagues to support company projects and customer engagement activities.

• Help address questions or concerns and direct complex matters to the appropriate department.

• Follow company procedures and maintain a professional representation of the organization.

• Excellent verbal and written communication skills.

• Strong interpersonal skills and a professional demeanor.

• Confidence when speaking with different audiences.

• Good listening, problem-solving, and organizational abilities.

• Ability to explain information clearly and accurately.

• Adaptability and willingness to learn new processes.

• Ability to work effectively both independently and as part of a team.

• Previous communications or customer-facing experience is beneficial but not required.

• Training and ongoing professional support.

• A collaborative and engaging team environment.

• Opportunities to strengthen communication and relationship-building skills.

• Practical experience with customer engagement and public-facing initiatives.

• Potential for professional development and career advancement.

• Competitive compensation based on the position and experience.