Refugee Resettlement | Education Supervisor

Refugee Resettlement | Education Supervisor

Join to apply for the Refugee Resettlement | Education Supervisor role at Catholic Charities of the Archdiocese of Galveston-Houston
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Catholic Charities is looking for the right people; people who wish to serve their community as part of a family‑friendly organization doing good within the Houston‑Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

Refugee Resettlement assists in helping create a home‑away‑from‑home; we assist government‑approved refugees in becoming self‑sufficient through cultural orientation, job development, family reunification and resettlement.

The Supervisor, Education is responsible for the overall management and oversight of the Refugee School Impact (RSI) and After School Program. This role involves supervising program staff, including Education Liaisons and After‑School Instructors, ensuring program goals are met, and maintaining high standards of service delivery. The Supervisor will serve as a liaison between the organization and external stakeholders, including funders and community partners, and will be instrumental in driving collaboration, innovation, and impact in refugee education services.

• Provide strategic oversight of both the Refugee School Impact (RSI) Program and the After School Program. Collaborate with program staff to enhance existing service delivery models, streamline processes, and implement new initiatives that expand program capacity and visibility within the community.
• Directly supervise Education Liaisons, After‑School Instructors, and other support staff. Conduct regular performance evaluations, provide ongoing coaching and feedback, and identify professional development opportunities to support staff growth and effectiveness.
• Serve as the primary point of contact for grant funders. Maintain consistent communication, respond to inquiries, and submit progress updates. Ensure accurate, timely reporting and compliance with all grant requirements and performance indicators.
• Act as a resource and support system for parents, school personnel, and students involved in the RSI and After School Programs. Address concerns, offer solutions, and promote positive relationships among all stakeholders.
• Facilitate cultural competency and awareness trainings for school staff, as required by RSI grant guidelines. Regularly meet with school principals and administrators to strengthen and sustain partnerships supporting refugee student success.
• Identify and cultivate relationships with community‑based organizations, service providers, and local stakeholders to enhance access to educational resources and broaden support networks for refugee families.
• Support the organization and broader education team by undertaking additional responsibilities and special projects as needed to fulfill the mission and goals of the program.
• Perform other duties, as assigned.

• Bachelor’s degree in education, social work, public administration, or related field
• Three (3) years of experience in refugee resettlement, education, social service setting or similar setting
• One (1) year of experience in a leadership role.
• Valid Texas Driver’s License

• Knowledge of leadership principles and best practices.
• Strong verbal and written communication skills, and ability to influence others.
• Excellent interpersonal and customer service skills.
• Excellent time management skills, with a proven ability to meet deadlines.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to handle and maintain confidential information.
• Experience with applicable software e.g. MS Office Suite (Word, Excel, Access).

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.