Intake and Community Outreach Coordinator

Overview

About Us

We are a community-based behavioral health agency dedicated to providing high-quality, client-centered care. Our mission is to support individuals and families through accessible mental health services and strong connections with community partners.

The Intake and Community Outreach Coordinator plays a dual role in supporting the agency’s mission. The individual is responsible for completing intake packets, scheduling clinical assessments, and coordinating with the Clinical Supervisor to ensure new clients transition smoothly into services. In addition, the Coordinator will represent the agency in the community, building referral relationships and strengthening partnerships with schools, treatment centers, foster care agencies, and other providers.

• Complete intake packets for referred clients accurately and in a timely manner.
• Schedule assessments with the Clinical Supervisor and ensure clients and families are informed of appointment times.
• Conduct outreach to schools, community organizations, residential treatment centers, foster care agencies, hospitals, and other referral sources.
• Develop and maintain strong community partnerships to increase client referrals.
• Attend and represent the agency at outreach events, presentations, and community meetings.
• Submit outreach documentation, including Event Summary Reports and Referral Source Forms, within required timelines.
• Maintain accurate records in CRM/spreadsheets of contacts, outreach efforts, and outcomes.
• Meet weekly outreach goals, including verified in-person visits and follow-up.
• Collaborate closely with the Clinical Supervisor and administrative team to ensure smooth intake and service coordination.

• High school diploma or equivalent required; associate’s or bachelor’s degree in a behavioral health or human services-related field preferred.
• Previous experience in community outreach, intake coordination, case management, or client services strongly preferred.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication, networking, and interpersonal skills.
• Ability to work independently, manage time effectively, and meet deadlines.
• Comfortable engaging with diverse community partners and client populations.
• Proficient with technology tools such as spreadsheets, CRM systems, and email communication.
• Must have reliable transportation for community outreach activities.

• Opportunity to make a meaningful impact in the community by helping individuals access needed mental health services.
• Professional development and training opportunities.
• Collaborative, mission-driven team environment.
• Recognition and incentives for top performance.

Interested candidates should submit a resume and cover letter outlining their qualifications and experience in both intake coordination and community outreach.