Volunteer Coordinator - TMC

Be the Reason Donors Come Back!

Help create exceptional donor experiences, resolve concerns with empathy, and support a mission that saves lives across our community.

The Volunteer Coordinator is responsible for developing, coordinating, and enhancing the volunteer program and related initiatives that support the organization's mission, Service Commitment and operational needs. This role is responsible for recruiting, training, scheduling, and recognizing volunteers while fostering meaningful engagement and a positive volunteer experience.

The Coordinator serves as a key liaison with our volunteer community, manages volunteer communications and assignments, and maintains accurate records of volunteer activities and service hours. Through strong relationship-building and program management, the Volunteer Coordinator helps expand community involvement and maximizes the impact of volunteer contributions.

The ideal candidate is a highly organized relationship builder who thrives in a mission-driven environment, effectively managing multiple priorities while supporting volunteer services and community engagement initiatives that enhance volunteer and donor experiences, strengthen retention, and advance the organization’s mission.

Training for this position will be conducted at our Texas Medical Center facility
, where team members will receive hands‑on instruction and support to successfully transition into the role and deliver exceptional donor experiences from day one.

• Competitive pay and full benefits package.
• A mission-driven organization where every interaction has impact.
• A vibrant workplace within Houston, TX —plus free parking.
• An opportunity to save lives through kindness, empathy, and service.

• Embody our Core Values of Commitment, Integrity, and Respect.
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

• Recruit, onboard, train, and engage volunteers in support of donor engagement initiatives, the Commit for Life program, and the organization's Service Commitment.
• Provide on‑site guidance and assistance to volunteers during assignments, ensuring they have the resources, information, and support needed to be successful in their roles.
• Build and maintain strong volunteer relationships through ongoing engagement, recognition, and responsive support to promote volunteer satisfaction, retention and continued involvement.
• Serve as the primary point of contact for program interest and volunteer questions, concerns and assignment needs.

• Plan, implement, and evaluate volunteer program initiatives that support organizational goals, our Service Commitment and operational needs.
• Identify volunteer opportunities and develop meaningful assignments to maximize volunteer engagement and impact.
• Coordinate volunteer placement and scheduling to ensure adequate support for Gulf Coast Blood operations and donor retention.
• Utilize a service-focused approach to collaborate with operational teams to ensure volunteers are appropriately integrated, supported, and recognized for their contributions.

• Create and distribute volunteer orientation materials and resources.
• Develop, publish, and maintain volunteer communications, including newsletters and program updates.
• Cultivate a…