Veterinary Receptionist

Animal Medical Center of the Village has been dedicated to comprehensive veterinary care and urgent services for the Houston community since 1983. We are proud to be an American Animal Hospital Association (AAHA) accredited facility, recognized worldwide as the benchmark for quality care. This accreditation means we regularly undergo rigorous evaluations covering everything from surgery and patient care to diagnostic imaging and anesthesiology.

Our commitment to excellence is reflected in our outstanding 4.7-star Google rating, showcasing the high level of community trust we have built. If you are looking for a hospital where you can do your best work alongside skilled teammates committed to superior medicine, this is your opportunity.

As a dedicated member of our team, you join a practice known for providing compassionate, excellent veterinary care for cats, dogs, birds, and exotics. Teammates here focus on superior listening skills and genuine kindness toward clients and one another. We believe in providing the resources necessary for you to succeed and grow your career. The overall focus is always on creating a supportive environment where you can pursue your professional goals, whether that means expanding your expertise in advanced care or moving toward a leadership position.

We seek to partner with you in achieving your career success.

The quality of medicine at Animal Medical Center of the Village is upheld by the strict standards of our AAHA accreditation, which only 15% of veterinary hospitals achieve. This rigorous assessment guarantees high-quality surgical procedures, comprehensive testing and diagnostics, and robust advanced care options. We are equipped to handle a wide range of services, including wellness and prevention, specialized surgical procedures, and urgent care for small animals, birds, and exotics.

Furthermore, the hospital is recognized as a Cat Friendly Practice, demonstrating our commitment to tailored patient care and minimizing stress for all species under our care.

We are located in the vibrant, sprawling metropolitan area of Houston, Texas. As the largest city in Texas, Houston offers unparalleled opportunities for both professional and personal development. This community has trusted us with their pets' health for decades, reflecting the strong, established relationship we hold within the region. Joining us means integrating into a diverse metropolitan area while becoming a crucial part of a long-standing, respected local institution dedicated to serving its community.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee…