Supplier Quality Engineer; Group MLB QA

Overview

Supplier Quality Engineer (A Group MLB QA 02)
Purpose of the position:
Supplier management & issue handling & customer service

• Conduct supplier audits and assessments to ensure compliance with quality standards
• Develop and maintain supplier quality agreements to align with regulatory and corporate requirements
• Quality Issue Resolution & Corrective Actions
• Investigate supplier-related defects using structured problem-solving methods (8D, 5
  
  Why, CAPA)
• Drive root cause analysis and verify corrective/preventive actions to prevent recurrence
• Manage non-conformance reports (NCRs) and ensure timely supplier response
• Define and track supplier Key Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates, and on-time delivery
• Conduct periodic supplier scorecard reviews and implement improvement plans
• Facilitate supplier training on quality standards, statistical process control (SPC), and measurement system analysis (MSA)
• Quality System & Process Compliance
• Ensure suppliers adhere to APQP (Advanced Product Quality Planning), PPAP (Production Part Approval Process), and FMEA (Failure Mode and Effects Analysis)
• Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
• Support internal and external audits (e.g., ISO, customer-specific requirements)
• Cross-functional Collaboration & Customer Support
• Work with internal teams to align supplier quality with product design (DFM/DFQ)
• Address customer complaints related to supplier quality and ensure timely resolution
• Participate in New Product Development phases to mitigate quality risks early

• Education and work experience
• Bachelor’s degree in Engineering (Mechanical, Electrical, Material, or related field).
• 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis.
• Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma)
• Strong communication skills for global supplier interactions (fluency in English required; additional languages a plus)

• Office-based role, fast-paced work environment
• This position must be able to respond to after-hour emergencies and be available to work non-core hours or overtime to complete various projects without interruption to operations.

• Skills
• SQE working experience in SMT/Test/Assembly factory required.
• Proficient in reading, writing and speaking English.
• Proactive in work and strong resilience.
• PMP certificate are preferred.
• Capability to manage a team and planning.