DIRECTOR - QA​/QC

The director of Quality serves as the strategic leader responsible for establishing, standardizing, and governing a unified corporate Quality Management System (QMS) across all W-Industries facilities, with each facility part of that QMS. This role ensures consistent quality performance, workforce competency, operational readiness, and compliance with ISO 9001, UL Certs, ASME, AISC, CSIA, TDLR and industry requirements.

The director provides oversight across multiple locations, drives continuous improvement, ensures product and service conformity, and demonstrates measurable impact to project execution efficiency through quality KPIs, training programs, equipment readiness, and NCR performance.

• Establish, implement, and maintain a unified corporate Quality Management System (QMS) aligned with ISO 9001 requirements across all facilities, with each facility part of that QMS and able to have its own annex.
• Define and enforce standardized quality processes, procedures, forms, templates, and governance controls while managing approved site-specific variations, including initiatives such as uniform NCR processes and consolidating ISO programs across business units.
• Develop and execute the corporate Quality strategy, roadmap, objectives, and communication plans supporting operational excellence and business growth.
• Lead, mentor, and develop Quality Managers and quality teams across multiple manufacturing and service locations.
• Optimize staffing levels, workload distribution, and cross-site resource sharing to ensure effective quality support.
• Conduct regular site visits, Gemba walks, and operational reviews to verify compliance, performance, and continuous improvement opportunities.
• Own and govern the enterprise Nonconformance Report (NCR) process, including reporting, investigation, root cause analysis, corrective actions, verification, and closure.
• Analyze and communication NCR trends, aging, recurrence rates, and corrective action effectiveness to operational and executive leadership.
• Develop and maintain the corporate Competency Management Program and Skills Matrix covering all quality-related functions.
• Lead the transition from uncontrolled documentation practices to fully digital, controlled, and traceable quality documentation systems.
• Implement and improve electronic QMS platforms, NCR management systems, and digital inspection tools to enhance consistency and traceability.
• Manage enterprise calibration and measurement traceability programs to maintain regulatory and contractual compliance.
• Standardize inspection methodologies, acceptance criteria, test procedures, punch lists, and quality verification practices across all facilities.
• Develop, maintain, and execute the annual Internal Audit Program to verify compliance with quality system requirements and organizational objectives.
• Lead preparation and readiness activities for ISO, customer, supplier, and regulatory audits.
• Ensure audit findings, observations, and nonconformances are addressed through timely and effective corrective actions.
• Develop, manage, and standardize enterprise Quality Key Performance Indicators (KPIs) across all business locations.
• Monitor and report quality metrics including NCR rates, NCR recurrence, Rework Hours, Cost of Poor Quality (COPQ/PONC), Calibration Compliance, and Skills Matrix Completion.
• Prepare and present quarterly Quality Performance Reports, trends, and improvement initiatives to executive leadership and monthly revision to the director of the PMO.
• Collaborate with PMO, Engineering, Operations, Supply Chain, Manufacturing, Fabrication/Assembly, and Field Service teams to identify, mitigate, and eliminate quality-related risks.
• Promote a culture of quality, accountability, and continuous improvement through leadership engagement, communication, training, and employee development.
• Facilitate Kaizen events, process improvement initiatives, quality campaigns, and operational excellence programs.
• Establish and maintain the corporate Quality Risk and Opportunity Management framework in compliance with ISO 9001 requirements.
• Ensure quality risks and opportunities are proactively identified, assessed, prioritized, monitored, and incorporated into business objectives and management reviews.
• Collaborate with Executive Leadership to evaluate quality impacts associated with strategic initiatives, facility expansions, organizational changes, new technologies, and regulatory requirements.
• Govern the Management of Change (MOC) process for…