Director, Construction Standards, Safety & Quality

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career, you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration
, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

The Director, Construction Standards, Safety & Quality is a senior leadership role responsible for defining and upholding construction quality, safety, and compliance standards across all Ezee Fiber markets. This leader owns the policies, inspection criteria, audit program, and safety standards that every market builds to, ensuring consistent, high-quality outcomes as the company scales its fiber construction operations nationally.

This role requires a field-credible construction quality and safety leader who spends the majority of their time in the field validating standards, closing audit findings, and preventing issues in one market from recurring in another, rather than managing from a corporate office. Success in this role is measured by improved restoration and rework performance, timely closure of audit findings, and consistent quality outcomes market to market.

• Establish and maintain company wide policies, SOPs, and approved construction methods
• Define and continuously refine the company wide definition of build-ready and definition of done
• Set build plan requirements and lead periodic audits to confirm markets are meeting them

• Develop and enforce QA/QC and inspection standards, including restoration and closeout requirements
• Own and continuously improve the corporate audit program and corrective-action tracker
• Review cross-market audit findings and approve any deviations from standard
• Monitor open escalation tickets through resolution and close-out

• Establish safety and damage-prevention standards across all construction activity
• Lead incident reporting, root-cause analysis, and corrective-action follow-up after safety events

• Track restoration performance against SLA commitments and maintain documentation of delayed restoration
• Prepare and submit compliance reporting to municipal and state authorities, such as the ABQ Quarterly Report Day-to-day market inspections, quality management, and field safety execution remain owned locally by market leadership; this role sets the standard those teams are held to and verifies it is being met.

Education and Experience requirements: Bachelor's degree in Construction Management, Engineering, or related field plus 8-12 years of experience in OSP construction, fiber deployment, or telecommunications infrastructure, with a strong emphasis on construction quality, safety, and compliance. Experience building or running a company wide audit or standards program preferred.

• Proven ability to define and enforce construction standards across multiple, concurrent markets
• Strong expertise in QA/QC processes, safety and damage-prevention programs, and audit and corrective-action tracking
• Working knowledge of municipal and state compliance reporting requirements
• Comfortable spending the majority of time traveling to markets rather than working from a corporate office
• Exceptional attention to detail, written documentation, and stakeholder communication skills

• Quality Management
• Safety Leadership
• Compliance Management
• Risk Management
• Analytical Thinking
• Critical Thinking
• Root-Cause Analysis
• Problem Solving
• Attention to Detail
• Process Improvement
• Audit & Corrective Action Management
• Strategic Thinking
• Decision-Making
• Influencing Without Authority
• Cross-Functional Collaboration
• Stakeholder Management
• Communication
• Accountability
• Results Orientation

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