Quality Data Analyst

Job Description

Position Summary:

The Quality Data Analyst is responsible for collecting, analyzing, and reporting key quality metrics to drive data-based decision making across operations. This role owns the tracking and administration of nonconformance and corrective action systems, supports root cause investigations, and maintains quality documentation and calibration records.

This position works primarily in a production-based environment and partners closely with quality inspectors and manufacturing teams to ensure accurate data collection, process consistency, and continuous improvement.

Key Responsibilities

1. KPI Reporting & Data Analysis

• Develop, maintain, and report quality KPIs (scrap, rework, defect rates, COPQ, etc.)
• Analyze trends and identify recurring issues or systemic risks
• Prepare weekly and monthly quality dashboards for leadership
• Provide support with continuous improvement initiatives with data insights

2. NCR / CAR Ownership

• Administer the Nonconformance Report (NCR) system, including:
• • Entry, tracking, and closure compliance
  • Failure categorization and data accuracy
• Manage Corrective Action Requests (CARs):
• • Assigning ownership and due dates
  • Track progress and ensure timely closure
• Support root cause investigations using structured problem-solving methods
• Maintain visibility of open and overdue actions

3. Cost of Poor Quality (COPQ) Tracking

• Track and report COPQ components (scrap, rework, warranty, inefficiencies)
• Identify high-impact cost drivers and recommend improvement priorities
• Partner with operations to validate financial impact of quality issues

4. Calibration & Quality Records Management

• Maintain calibration logs and ensure compliance with calibration schedules
• Coordinate calibration activities with internal teams or external vendors
• Ensure traceability and documentation accuracy for all quality records

5. Process Documentation

• Assist with the development and maintaining of:
• • Work instructions
  • Process flows
  • Inspection standards
• Ensure documentation reflects current practices and audit requirements
• Support training efforts tied to updated processes

6. Cross-Functional Support

• Collaborate with production, engineering, process improvement, and quality teams on process issues
• Participate in regular quality review meetings and reporting cadence
• Provide data support for audits and compliance activities

7. Floor Support (Limited but Required)

• Occasionally assist quality inspectors to understand processes and data sources
• Validate data accuracy through direct observation on the production floor
• Maintain a strong connection between reporting and real-world conditions

Work Environment

• This role is based within an active manufacturing facility and requires regular interaction with production operations
• The position involves a combination of desk-based analytical work and time spent on the production floor
• Candidates should be comfortable working in an industrial environment typical of metal fabrication and manufacturing operations

Qualifications

Required

• 2+ years of experience in Quality, Manufacturing, or Data Analysis
• Strong Excel skills (pivot tables, data analysis, reporting)
• Experience with NCR/CAR systems or similar tracking processes
• Ability to interpret data and communicate findings clearly
• Strong attention to detail and organizational discipline

Preferred

• Experience in manufacturing (sheet metal, HVAC, or similar)
• Familiarity with ISO 9001 or structured quality systems
• Knowledge of root cause analysis tools (5 Why, Fishbone, etc.)
• Experience with Power BI or dashboarding tools

Key Success Metrics

• Accuracy and timeliness of KPI reporting
• On-time closure rate of NCRs and CARs
• Reduction in repeat issues and defect trends
• COPQ visibility and cost reduction impact
• Audit readiness and documentation…