Inspector, Quality Assurance - QA​/QC, Quality Control - QC Analysts​/Managers

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Relocation Houston, TX, US

3 days ago Requisition

Conducts assigned field inspections to determine and document compliance with HUD Housing Quality Standards (HQS), NSPIRE-V protocols where adopted, and agency inspection procedures for units participating in the Housing Choice Voucher program. The role supports safe, compliant housing by producing accurate inspection results, complete documentation, and timely field execution within the agency’s-controlled inspection workflow. Performs frontline field inspection work by inspecting units, identifying and documenting deficiencies, and recording verified inspection outcomes for supervisory review and controlled handoff to post-inspection functions.

The position supports leasing and continued assistance decisions by ensuring inspection activity is accurate, timely, well-documented, and consistent with HUD requirements, the Administrative Plan, and approved agency procedures.

Under the direction of the Supervisor, Field Inspection, Field Operations, conducts initial, annual, complaint, emergency, special, and other assigned inspections for units participating in the Housing Choice Voucher program. The Inspector evaluates units against applicable inspection standards, documents deficiencies and supporting evidence, communicates inspection findings in the field, and enters inspection results into agency systems in a timely, accurate, and audit-defensible manner.

The Inspector does not independently administer Holds & Abatements actions, establish cure deadlines, schedule reinspections outside controlled workflow, authorize leasing or payment actions, or make final case disposition decisions. Complex, disputed, safety-sensitive, or non-routine matters are escalated to the Supervisor in accordance with established field-governance protocols.

• Accurate application of HUD HQS requirements, NSPIRE-V protocols where adopted, and approved agency inspection procedures
• Timely completion of assigned field inspections and accurate, audit-ready inspection documentation
• Identification and clear documentation of health, safety, habitability, and compliance deficiencies
• Timely entry of verified inspection outcomes, supporting evidence, and required follow-up information into agency systems
• Professional communication of inspection findings to participants, owners, landlords, and property representatives
• Adherence to field safety requirements, escalation protocols, quality-control expectations, and controlled workflow handoffs

Universal Inspector Responsibilities

• Conduct assigned initial, annual, special, complaint, emergency, and other inspections in accordance with established schedules, priorities, and procedures
• Apply HUD HQS requirements, NSPIRE-V protocols where adopted, and approved agency inspection procedures consistently
• Identify, document, and communicate observed deficiencies, including clear descriptions, required corrective action, and supporting photographs or other evidence as required
• Record inspection results and supporting documentation in agency systems accurately and within required timelines
• Communicate field findings professionally to participants, owners, landlords, and property representatives without making unauthorized commitments or policy interpretations
• Follow agency field-safety procedures, use assigned inspection technology appropriately, and protect confidential program information
• Participate in required training, calibration, quality-control review, and corrective coaching activities
• Escalate complex, disputed, safety-sensitive, suspected-fraud, or non-routine matters to the Supervisor, Field Inspection, Field Operations

Workgroup-Specific Responsibilities --
- Moves & Inspections, Field Operations

• Accept and complete field-ready inspection appointments assigned through the controlled scheduling workflow
• Verify and document inspection outcomes for supervisory quality review and handoff to the responsible post-inspection function
• Identify whether an inspection result requires additional field action, supervisory review, or post-inspection processing, and route the matter according to established procedures
• Perform reinspection activity only when assigned through the controlled workflow and document verified correction status…