On-Site Property Manager Assistant

Assistant Property Manager

Job Title:
Assistant Property Manager

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY:The Assistant Property Manager supports the Property Manager in overseeing the day-to-day financial, operational, and administrative functions of a multi-family residential community. This role plays a keyrolein resident relations, rent collection, leasing support, financial reporting, and property operations to ensure the overall success and smooth running of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:include the following but are not limited to the job specificationscontainedherein.

Additional duties or job functions that can be performed safely may berequiredasdeemednecessary by Harbor Group Management Company.

• Collect and post rent, fees, and other payments; manage delinquencies and implement collection procedures.

• Prepare daily bank deposits, reconcile bank accounts, and complete financial reporting tasks.

• Process accountspayableand vendorinvoices;ensure proper coding, approvals, and reconciliation.

• Assist with month-end close-out procedures, general ledger postings, and security deposit accounting.

• Assistin leasing efforts including showing units, processing applications, and executing lease agreements.

• Support lease renewal programs and educate new and prospective residents on community policies.

• Shop competitive properties regularly tomaintainmarket awareness.

• Respond promptly and professionally to resident complaints, service requests, and inquiries.

• Promote resident satisfaction and retention through excellent customer service and proactive communication.

• Circulate community notices and correspondence on a weekly, monthly, or as-needed basis.

• Use property management software (e.g., Yardi, One Site, or MRI) for transaction entry, record keeping, and reporting.

• Ensure compliance with company policies, lease agreements, legal requirements, and fair housing laws.

• Assist with resident move-ins and move-outs, including lease term reviews, fee application, and disposition processing.

• Coordinate with the maintenance team to ensuretimelyunit turns and service requests.

• Act ason-site supervisor in the absence of the Property Manager.

• Assistin training and supervising property staff, delegating tasks as appropriate.

• Maintain open communication with ownership/management and provide community performance updates as needed.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent.

• Minimum of two years of experience in multifamily property management.

• Strong understanding of lease agreements, rent collection, and lease enforcement procedures.

• Proficient with Microsoft Office and Property Management software experience is a must.

• Comfortable with G/L postings, SODA (Security Deposit Accounting), and financial reconciliations.

• Proficiency in social media platforms (e.g., Facebook, Instagram, Linked In, etc.) is preferred.

• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.

• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.

• Must be customer-service oriented with the ability to interact professionally with residents and vendors.

• Valid driver’s license required(for operating golf carts if applicable).

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